Level 3 Tech Support (After Hours)

Exclusively Remote · Recruiting & Staffing · 10 days ago
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Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 2, 2026.

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Exclusively Remote

Exclusively Remote is a staffing company that places remote professionals with United States clients. Its job ads seek a staffing support coordinator for a healthcare services organisation and a level 3 managed service provider IT support specialist. The company is based in the United States.
exclusivelyremote.com · Johannesburg · Durban · Cape Town · Recruiting & Staffing

Remote | South Africa | After-Hours Coverage

We are looking for an experienced Tier 3 IT Support Engineer to provide after-hours technical support. The ideal candidate will have strong networking and security experience and be comfortable handling complex technical issues independently.

Key Requirements:

  • Tier 3 IT Support experience

  • Strong networking and troubleshooting skills

  • Solid cybersecurity/security experience

  • Ability to troubleshoot and resolve complex technical issues

  • Strong communication and problem-solving skills

  • Ability to work independently during after-hours shifts

Coverage Hours:

  • Sunday: 5:00 PM - 2:00 AM EST (Monday 12:00 AM - 9:00 AM SAST)

  • Monday-Thursday: 8:00 PM - 2:00 AM EST (3:00 AM - 9:00 AM SAST)

  • Friday: 8:00 PM - 9:00 AM EST (Saturday 3:00 AM - 4:00 PM SAST)

  • Saturday: 5:00 PM - 9:00 AM EST (Sunday 12:00 AM - 4:00 PM SAST)

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