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Salary
≈ $11k – $25k per year (Estimated)
Location
In office (Chennai)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Aug 31, 2026. EXL scores B on the Alion truth index.

Overview
Company
Impact
Profile match

EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

Responsible Functions

· Requirements Management: Analyze and develop business requirement document (BRD) for

client/business reference. Translate Business Requirements to user Stories to create, prioritize in

backlog, sprint, DOD and releases using Jira for development consumption. Perform requirements

review with external and internal stakeholders and resolve issues while suggesting corrective actions.

· Functional Solution Development: Responsible for end-to-end functional solution. Analyze

the business problem and validate the key business requirements to create a complete picture of

workflows and technical requirements fulfilled by existing and proposed software. Identify, define and

evaluate potential product solutions, including off-the-shelf and open-source components, and system

architecture to ensure that they meet business requirements.

· Communication & Collaboration: Act as a liaison between Business user and technical

solutions/support groups to ensure proper communication between diversified teams. Collaborate with

development team (including architecture, coding & testing teams) to produce/maintain additional

product and project deliverables in technical design, testing & program specifications, additional test

scenarios and project plan. Proactively manage expectation regarding roadblocks, in the critical path

to help ensure successful delivery of the solution.

· Business Value: Comprehend the fundamental solution being developed/deployed - its business

value & blueprint how it fits with the overall architecture, risks, and more. Drive business metrics that

will help optimize business & also deep dive into data for insights as required

· Team Mentoring: Train & Mentor juniors in the team on a need basis

Essential Functions · Technologist who enjoys executing and selling Healthcare solutions. Being on the front-line of client communications. · Good understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider] · Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context · Hands-on experience in at least one area of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance · Strong problem solving and analytical skills: ability to break down a vague business problem into structured data analysis approaches & ability to work with incomplete information and take judgment-driven decisions based on experience.

Primary Internal Interactions

· Review with the Product Manager & AVP for improvements in the product development lifecycle

· Assessment meeting with VP & above for additional product development features.

· Train & Mentor juniors in the team on a need basis.

Primary External Interactions

· Communicate with onshore stakeholder & Executive Team Members.

· Help the Product Management Group set the product roadmap & help in identifying future sellable

product features.

· Client Interactions to better understands expectations & streamline solutions. If required should be a

bridge between the client and the technology teams.

Technical Skills Required Skills - Good Knowledge of US Healthcare with at least 3 years of experience working with various US Healthcare Payer clients Skills Must Have · Good understanding of Software Development Life Cycle & Methodologies like Agile Scrum, Waterfall etc. · Strong experience in requirements elicitation techniques, functional documentation, stakeholder management, business solutions validation and user walkthroughs. · Strong documentation skills to create BRD, FSD, Process Flows, User Stories · Strong presentation skills. · Basic knowledge of SQL. · Knowledge of tools like Jira, Visio, Draw.io etc. Skills Nice to Have · Development experience of 1 or 2 years will be good to have · Experience on Big Data Tools - not limited to - Python, Spark + Python, HIVE, HBASE, Sqoop, CouchDB, MongoDB, MS SQL, Cassandra, Kafka · Knowledge of Data Analysis Tools - (Online analytical processing (OLAP), ETL frameworks) · Knowledge of Enterprise modeling tool and data integration platform (Erwin, Embarcadero, Informatica, Talend, SSIS, DataStage, Pentaho) · Knowledge of Enterprise business intelligence platform (Tableau, PowerBI, Business Objects, Microstrategy, Cognos) · Knowledge of Enterprise data warehousing platform (Oracle, Microsoft, DB2, Snowflake, AWS, Azure, Google Cloud Platform)

Process Specific Skills Delivery Domain - Software Development - SDLC & Agile Certifications Business Domain - US Healthcare Insurance & Payer Analytics Fraud, Waste & Abuse Payer Management Code Classification Management

Soft Skills · Understanding of Healthcare business vertical and the business terms within · Good analytical skills. · Strong communication skills - oral and verbal · Ability to work with various stakeholders across different geographical locations · Should be able to function as an Individual Contributor as well if required. · Strong aptitude to learn & implement healthcare solutions. · Ability to work independently

Working Hours General Shift - 12PM to 9 PM Will be required to extend as per project release needs

Education Requirements

· Master’s or Bachelor’s degree from top tier colleges with good grades, preferably in a relevant field

including Mathematics, Statistics, Computer Science or equivalent experience

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