Engineer III GT – Integration Operations

About the Company

Expeditors is a Fortune 500 global logistics leader headquartered in Bellevue, Washington. With a worldwide network of over 335+ locations across 100 countries, we employ more than 20,000 trained professionals dedicated to solving the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

About the Expeditors Chennai GCC

The Global Capability Center (GCC) in Chennai, India, is a core strategic arm of Expeditors Corporate Headquarters (CHQ) - Information Services.

Today, our thriving hub of 500+ employees is responsible for delivering world-class information services on a global scale. As a vital pillar of the organization, the Chennai GCC drives measurable value for our people, our business, and our global customers.

We are committed to technological excellence and will continue to pioneer innovative services as we grow responsibly in the coming years. Join us and be a part of a strategic team that moves the world.

Role Summary:

The Engineer III is an experienced individual contributor who independently designs, develops, implements, and supports secure, reliable, scalable, and maintainable enterprise integration solutions. The role combines strong EDI and API engineering capabilities with technical ownership across middleware, messaging, file-based interfaces, automation, modernization, and platform services. The Engineer III consistently delivers high-quality work, contributes to technical decisions and design reviews, guides peers and junior engineers, and helps shape solutions across systems, services, platforms, and products within the assigned domain.

Working across engineering teams and business stakeholders, the Engineer III drives complex integration delivery, strengthens operational resilience, improves code quality and performance, promotes engineering standards, and translates business and customer needs into effective technical solutions. The role also contributes through mentoring, knowledge sharing, documentation, continuous improvement, and portfolio or department-level initiatives.

Key Responsibilities:

Software, API, and Platform Development

• Design, develop, configure, test, implement, and support application components, services, APIs, EDI translations, middleware integrations, and platform capabilities.
• Independently develop and maintain REST-based APIs, web services, system interfaces, reusable components, and automation utilities using established engineering standards and architectural patterns.
• Perform thorough self-reviews and code reviews, provide actionable feedback to peers and junior engineers, and improve the maintainability, reliability, security, and performance of solutions.
• Develop and maintain automated testing strategies, including unit, integration, API, and end-to-end test coverage to improve software quality and reliability
• Optimize complex code, mapping logic, services, and integration flows to reduce processing time, resource usage, defects, and repeated implementation effort.
• Use approved AI-assisted development tools responsibly to support coding, testing, documentation, defect detection, and technical analysis while maintaining established quality and security standards.

EDI and Enterprise Integration Delivery

• Design, develop, and support enterprise integrations across ANSI X12, EDIFACT, XML, JSON, CSV, flat files, APIs, middleware, messaging, event-driven communication, and managed file-transfer patterns.
• Own complex EDI and integration projects, including requirement interpretation, mapping and transformation logic, interface design, validation, testing, implementation, deployment, and post-production support.
• Analyze input and output data, envelopes, acknowledgements, partner configurations, routes, canonical structures, and downstream system behavior to confirm accuracy, completeness, and expected processing.
• Troubleshoot complex applications, API, middleware, mapping, dataflow, transactions, communication, and performance issues by isolating root causes and implementing sustainable solutions.
• Identify technical risks, dependencies, and downstream impacts early, and recommend mitigation approaches for complex or cross-system changes.
• Contribute reusable integration patterns, utilities, templates, and documentation that improve quality and consistency, accelerate time to market, and strengthen team effectiveness.

API Engineering and Modernization

• Design, consume, test, secure, document, and support REST APIs and related system interfaces, including API contracts, request and response structures, validation, error handling, and versioning considerations.
• Contribute to API enablement that complements EDI capabilities and supports modern, reusable, and self-service integration experiences where appropriate.
• Apply microservices, messaging, event-driven, distributed system, and domain-driven design concepts to assign solutions when applicable.
• Contribute to application modernization initiatives, including migration from legacy platforms to modern architecture and engineering practices.
• Collaborate with platform, architecture, security, product, and adjacent engineering teams to align API and integration solutions with enterprise patterns and strategic objectives.

Technical Design and Architecture

• Lead or actively contribute to technical design for systems of significant size and near- to mid-term business impact.
• Participate actively in technical design reviews, provide feedback on other designs, incorporate feedback, and help shape technical decisions of significant complexity, ensuring alignment with Engineering Principles and architectural standards.
• Apply Engineering Principles and approved architectural patterns to improve modularity, interoperability, reliability, scalability, maintainability, security, and observability.
• Evaluate system dependencies, design tradeoffs, operational impacts, failure modes, and downstream effects when developing or changing solutions.
• Document technical designs, API contracts, data mappings, implementation decisions, test evidence, deployment details, operational procedures, and support findings.

Engineering Practices and Operational Excellence

• Own technical decisions for daily work and ensure conformity to Engineering Principles, coding standards, development processes, security practices, and deployment procedures.
• Actively enable Continuous Integration and Continuous Delivery through automated builds, testing, quality checks, and deployment practices.
• Implement and maintain monitoring, observability, telemetry, logging, alerting, and operational automation capabilities to improve system resilience and operational excellence.
• Participate in production support and on-call rotations; guide operational resilience for systems contributed to and engage effectively in incident management and response.
• Contribute to operational and security automation and identify recurring support or delivery activities that can be simplified or automated.
• Continuously improve code quality, system performance, delivery efficiency, and customer experience through root-cause analysis and preventive action.

Minimum Qualifications

Education

• Bachelor’s degree in computer science, Information Systems, Information Technology, Engineering, or a related technical discipline; an equivalent combination of education and experience may be considered.

Experience

• 8+ years of professional experience in software development, application integration, platform support, API development, middleware, or related engineering discipline
• Progressive experience in software development, enterprise application integration, API development, EDI, middleware, platform engineering, or a related engineering discipline.
• Experience independently delivering complex integration solutions and contributing to technical design and solution architecture decisions.
• Experience developing and supporting production integrations, participating in incident response and operational support, and improving system resilience.
• Experience performing code and design reviews, providing technical feedback, and mentoring less experienced engineers.
• Experience collaborating across teams to deliver technology solutions and business outcomes using agile delivery, source control, testing, and modern engineering workflows.

Technical Skills and Knowledge

• Strong knowledge of software development lifecycle, object-oriented programming, software design, testing principles, defect resolution, release processes, and deployment practices.
• Strong EDI knowledge, including ANSI X12, EDIFACT, XML, JSON, CSV, flat files, mapping and transformation, envelopes, acknowledgements, partner setup, routing, and transaction troubleshooting.
• Experience designing, developing, consuming, testing, securing, and documenting REST APIs, web services, and system interfaces.
• Experience with integration concepts and technologies including middleware, messaging, event-driven communication, file transfer, communication protocols, canonical data models, and distributed systems.
• Experience with middleware or integration platforms such as webMethods, IBM Sterling, Seeburger, MuleSoft, Boomi, or equivalent technologies.
• Experience with API management concepts, microservices architecture, error handling, versioning, authentication and authorization, and interface observability.
• Working knowledge of SQL, relational database concepts, data structures, data relationships, and database connectivity.
• Experience with source control, code review, CI/CD, GitHub or Azure DevOps, DevOps methods, cloud technologies, and automated testing.
• Understanding of secure development, telemetry, observability, monitoring, incident management, operational automation, and production support.
• Ability to analyze complex technical problems, optimize code and integration logic, evaluate design tradeoffs, and recommend effective solutions.
• Ability to leverage AI-powered engineering tools for code generation, testing, troubleshooting, documentation, design analysis, and productivity improvements.

Desired Qualifications

• Experience in Transportation, Logistics, Supply Chain, Freight Forwarding, Retail, Distribution, customs, order management, or related business processes.
• Experience with webMethods Integration Server, Trading Networks, Universal Messaging, EDI standards, canonical models, shared services, or comparable enterprise integration capabilities.
• Experience with API management, microservices, event-driven architecture, domain-driven design, distributed systems, GraphQL, Apache Kafka, JMS, or MQ.
• Experience with Java and modern frameworks, automated test frameworks, and development environments relevant to the assigned team.
• Knowledge on Docker, Kubernetes, and container orchestration platforms is an added advantage.
• Knowledge on cloud-native application development and deployment patterns.
• Experience implementing security automation and DevSecOps practices.
• Experience with AI-assisted testing, AI-driven code analysis, and Generative AI technologies.
• Exposure to Agentic AI concepts and AI-enabled software engineering practices.
• Experience designing reusable integration frameworks, shared utilities, self-service capabilities, or automation that accelerates onboarding and delivery.
• Experience contributing to cross-team initiatives, technical communities of practice, standards, job aids, technical training, or internal knowledge publications.
• Exposure to ERP, WMS, TMS, customs, order management, or other enterprise business applications.
• Experience using observability, telemetry, operational analytics, and performance tuning to improve production reliability and customer outcomes.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus