Global Behavioral Analytics & AI Specialist

Global Behavioral Analytics & AI Specialist

Location: Wrocław / Katowice - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting, and enabling the business through innovative, secure solutions that provide speed to market and business value.

The opportunity

The Technology Assurance, Risk, and Policy (TARP) function within Information Security strives to create and promote a holistic Governance, Risk, and Compliance (GRC) program by creating a robust, resilient, and proactive governance framework, supported by a strategic risk management approach and stringent compliance structures. It aims to integrate and align its GRC initiatives in line with the global firm’s objectives and emerging threats within the cybersecurity landscape.

Furthermore, the Policy, Risk, and Controls (PRC) Enablement & Awareness team aims to manage the human element of risk through Human Risk Management, which involves security awareness, training, culture, and behavior management.

Your key responsibilities

The Global Behavioral Analytics & AI Specialist sits within the Human Risk Management function and leverages artificial intelligence, data science, and behavioral science to measure, model, and manage human risk across EY. This role is the analytical and AI engine behind the security culture program-turning behavioral signals, engagement data, and risk indicators into insight that helps the organization understand why people behave the way they do and how to manage those behaviors at scale.

Reporting to the Global Security Culture and Engagement Lead, this individual will partner across the awareness, learning, training, and simulation teams to build the metrics, models, and AI-enabled capabilities that quantify culture and behavior change. Beyond measurement, they will act as an AI-forward thought partner for the entire Human Risk Management team-identifying practical, responsible ways to apply AI both for intelligence and for service delivery.

A successful applicant is analytical, curious, and technically fluent, combining rigor in data and AI with a genuine understanding of human behavior. They are comfortable operating in ambiguity, shaping a brand-new capability, and translating complex analysis into clear, actionable stories for non-technical audiences. Strong written and verbal communication skills in English are essential.

Key responsibilities include:

• Maintain and optimize a human risk measurement framework, defining the metrics and indicators that quantify security behaviors, culture, engagement, and human risk across the organization.
• Leverage AI to analyze behavioral data, identify patterns and human risk indicators, and model or predict where risky behaviors are most likely to occur.
• Work with stakeholders to consolidate data from across the Human Risk Management program into reporting that tells a clear, connected story.
• Serve as the AI-forward thought partner for the Human Risk Management team, identifying responsible and practical ways to apply AI for both intelligence (measurement, prediction, insight) and service offerings (e.g., AI-powered solutions that reinforce secure behaviors).
• Partner with the Security Culture and Engagement Lead to translate behavioral insight into targeted interventions, campaigns, and reinforcement strategies.
• Develop executive-ready reporting, visualizations, and recommendations that communicate human risk trends, program effectiveness, and return on investment to senior stakeholders.
• Design and analyze surveys, assessments, experiments, and A/B tests to evaluate the impact of behavior change initiatives and continuously improve them.
• Ensure that data and AI are used responsibly, ethically, and in line with EY privacy, data protection, security, and governance requirements.
• Stay informed on developments in behavioral science, data science, AI, and human risk measurement, bringing new methods and innovation into the program.

Skills and attributes for success

• Strong analytical and data science skills, with the ability to work with behavioral, engagement, and risk data to generate meaningful insight.
• Hands-on familiarity with AI and machine learning concepts and tools, and a track record of applying them to solve practical problems.
• Understanding of behavioral science, psychology, or human risk principles and how they translate into measurable behaviors.
• Ability to translate complex data and AI analysis into clear, compelling narratives for non-technical and executive audiences.
• Strong data visualization and storytelling skills.
• Curiosity, creativity, and a bias toward experimentation and continuous improvement.
• Ability to collaborate across functions, levels, and geographic regions.
• Sound judgment in the ethical and responsible use of data and AI.
• Ability to understand and integrate cultural differences and motivations across global teams.
• Demonstrate integrity, professionalism, and sound judgment.

To qualify for the role, you must have

• Bachelor’s degree in Data Science, Analytics, Statistics, Computer Science, Behavioral Science, Psychology, Information Security, or a related discipline, or equivalent work experience.
• Two or more years of experience in data analytics, data science, behavioral analytics, human risk measurement, or a related field.
• Demonstrated experience applying AI or machine learning tools and techniques to real-world problems.
• Experience using data, metrics, surveys, or other assessment methods to measure effectiveness and inform decision-making.
• Experience leveraging AI productivity tools such as MS Copilot.

Ideally, you’ll also have

• Experience working within cybersecurity, information security, risk management, compliance, or technology environments.
• Proficiency with data analysis and visualization tools (e.g., Power BI, Excel, Python, or similar).
• Experience supporting security culture, human risk management, or behavioral change programs.
• Familiarity with behavioral science frameworks, human risk models, or security awareness measurement approaches.
• Experience building or deploying AI agents or other applied AI solutions.
• Experience with employee listening programs, culture surveys, sentiment analysis, or organizational diagnostics.
• Experience working in a global virtual environment.
• Relevant certifications in data science, analytics, AI/machine learning, behavioral science, or cybersecurity.

What we look for

We’re looking for someone who can collaborate globally with different regions and cultures. Problem-solves, thinks creatively, and has an open mind to new insights. Focus on customer service and building positive relationships with colleagues both across teams and globally. A highly motivated, diligent, and driven individual who seeks development and improvement opportunities and deliver quality services.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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