Software Engineer - Salesforce Tester

THE POSITION

FanDuel is actively seeking a Software Engineer - Salesforce Tester to ensure proper quality, reliability and functionality of the FanDuel Salesforce environment. This role within the Customer Automations team aims to improve application quality and stability through comprehensive test planning and execution. The chosen candidate will assist with QA, Functional & Performance testing, along with documentation of test cases. Additionally, they will work on implementing automated test scripts, reducing testing time and improving efficiency. This exciting opportunity will help increase user satisfaction and application performance for FanDuel customers by identifying and documenting defects, errors, and inconsistencies. 

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN

In your role as a Software Engineer - Salesforce Tester, you will have the following responsibilities:

• Ability to write and execute comprehensive test plans and test cases.
• Perform Functional testing of the feature to meet the lowest acceptance criteria.
• Perform Integration & System testing to validate all features work successfully with the larger Salesforce Platform.
• Provide technical support and troubleshooting for Salesforce applications.
• Maintain a library of test cases, test data, and test results for auditing, and future reference.
• Collaborate with developers and stakeholders to identify and document defects, errors, and inconsistencies post release into Production environment.
• Ability to identify and address performance bottlenecks.
• Test Agentforce agents, validating topics, actions, multi-turn conversation behavior, and guardrails using Agentforce Testing Center or equivalent tooling.
• Test Data Cloud, validating data streams, data model objects, identity resolution, and data flow between Data Cloud and Salesforce CRM objects.
• Build and maintain automated regression test scripts using Copado Robotic Testing (CRT), and run them in CI/CD pipelines.

THE STATS

• 2+ years of exposure and experience with Functional & Integration Testing
• Bachelor’s degree, preferably in Computer science
• Extensive knowledge of Salesforce platform, including configuration, customization, and integrations.
• Adept with Service Cloud including Salesforce object model, Service Console, Customer Portal & Communities, Case Feed, Knowledge Base, Einstein Bots, and Apex
• Proven experience as a Tester or similar role (Experience as a manual tester designing, creating test cases, test matrix, and executing tests)
• Hands-on experience testing Agentforce agents, including validating topics, actions, multi-turn conversation behavior, and guardrails, using Agentforce Testing Center or equivalent tooling.
• Hands-on experience testing Data Cloud, including data streams, data model objects, identity resolution, and validating data flow between Data Cloud and Salesforce CRM objects.
• Hands-on experience with Copado Robotic Testing (CRT), including building and maintaining automated test scripts and running them in CI/CD pipelines.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS

We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email [email protected].

The applicable salary range for this position is $98,000 - $122,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.