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Location
In office (Pretoria)

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Nov 3, 2026. Fidelity Services Group scores B on the Alion truth index.

Overview
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Fidelity Services Group is a South African security services company providing armed response, alarm and CCTV monitoring, security guarding and escort services, cash management and the SecureDrive product line to households and businesses. The group runs a branch network across South Africa, from Cape Town, Midrand and Durban to towns such as Paarl, Kimberley, George and Vanderbijlpark, and also operates in Eswatini, handling services such as ATM reconciliation for its cash clients. It hires sales consultants, alarm and CCTV installation technicians, branch and operations managers, billing clerks, drone pilots, cybersecurity analysts and interns in HR and finance.

The reporting to the General Manager. The overall purpose of this position is to assist with the daily operations of the General Manager

Minimum Requirements:

  • Minimum Matric Certificate
  • Previous experience in Branch Administration an advantage
  • Proficiency in MS Word and Excel
  • Computer Literate
  • Strong administration and organization skills
  • Strong planning, leadership as well as good interpersonal and communication skills are essential
  • Good interpersonal communication and client liaison skills
  • Own transport essential

Key Performance Areas: (not totally inclusive):

  • Follow up/ manage diary of General Manager
  • Typing of weekly and Monthly reports and as per management request
  • Assisting and resolving Branch and Clients queries; Telephonically and electronically
  • Filling of all relevant documentation (Numerically and Alphabetically)
  • General Office duties and assistance
  • Assisting management with their duties as requested
  • Booking of travelling/ accommodation for Manager
  • Fleet, fuel and company fleet management
  • Capturing payroll orders on the Payroll system
  • Assisting management with the HR portal
  • Issuing of PO and Capex’s
  • Ordering of monthly stationery and refreshments
  • Keep record of Polygraph Examinations
  • Processing of clients funds
  • Treasury balancing
  • Float checks
  • Management of staff members
  • Accepting overall responsibility for the centre and its performance
  • Time and attendance
  • Daily stock s

Other personality attributes:

  • Must be pro-active, highly organised, energetic and innovated
  • Ability to work under pressure
  • Ability to work without supervision
  • Strong interpersonal and communication skills
  • Ability to liaise professionally with clients and personnel at all levels
  • Attention to detail

Core Competencies:

  • Teamwork
  • Self-development
  • Good communication skills

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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