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Location
In office (Memphis)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 13, 2026.

Overview
Company
Impact
Profile match
First Horizon is a regional bank holding company headquartered in Memphis, Tennessee, that provides retail and commercial banking, wealth management, mortgage, treasury management and capital markets services across the southern United States. Its roots go back to the First National Bank of Memphis founded in 1864, and it runs banking centers in Tennessee, North Carolina, Florida, Alabama, Louisiana, Texas, Arkansas and Georgia along with the FHN Financial fixed income business. It hires banking center operations coordinators, credit analysts and underwriters, risk and compliance officers, wealth management sales specialists, treasury management sales staff and IT systems analysts.

Responsible for ensuring all proper user acceptance testing documentation and testing practices are occurring as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for ensuring all project related user acceptance testing documentation is created and uploaded to the test management system of record.

  • Reviews active project list to ensure all new user acceptance tests are aware of their responsibilities.

  • Meets with project managers, user acceptance leaders, and user acceptance team testers to ensure engagement and training occurs at the proper time in the project life cycle process

  • Train user acceptance leaders/testers on the establishment of testing scenarios, testing scripts, and how to import those scripts into the test management system of record.

  • Train user acceptance leaders/testers on how to execute testing scripts and update them in the test management system of record

  • Train user acceptance leaders/testers on test evidence gathering

  • Train user acceptance leaders/testers on how to document testing defects in the test management system of record.

  • Train user acceptance leader on the creation of a burn down chart.

  • Assist user acceptance leaders on how to upload data into the test management system of record.

  • Evaluate user acceptance testing documentation to ensure governance compliance at the end of testing for a project.

  • Represents the Quality Assurance testing team and UAT Governance at project meetings when needed.

  • Provides follow-up activities with the user acceptance testing team leader when test execution completion percentages appear to be lower than anticipated.

  • Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

  • No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • Associates degree and at least 5 years of experience or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite, ChatFHN

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