Quality Assurance Assistant

Flint Bishop • Financial Services • Professional Services • 2 days ago
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Salary
≈ $41k – $99k per year (Estimated)
Location
In office (Derby)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 14, 2026.

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Flint Bishop

Flint Bishop is a UK law firm headquartered at Pride Park in Derby, England, advising individuals and businesses on conveyancing, wills and probate, family law, criminal and motoring defence, employment, commercial property and dispute resolution. It also handles insurance litigation, debt recovery and legal costs work through FB Costs, and runs further offices in Birmingham, Leeds, Sheffield, York and Swansea. It hires solicitors, associates and partners across its practice areas, paralegals and litigation executives, conveyancing staff, legal recoveries specialists, business development staff and IT and data roles.
flintbishop.co.uk • HQ: Derby, United Kingdom • Financial Services • Professional Services • Legal Services • 201-500 employees

We are hiring a Quality Assurance Assistant to support the Quality Assurance Framework across Debt Services and FSR Litigation by conducting accurate, consistent and evidence-based reviews of calls, customer interactions, case files and correspondence. The role is primarily hands-on, focused on call and file reviews, identifying trends, highlighting coaching opportunities and supporting quality reporting for the Operational Controls Manager.

The role is full time, permanent and reports to the Operational Controls Manager.

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