HR Coordinator

Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as a People Coordinator

Reporting to the People Services Manager - DCC Energy GB, this position will play a key role in delivering an exceptional People Services experience through high-quality service delivery, expert people support, accurate transaction management, and robust governance. The role is responsible for ensuring colleague and manager queries are resolved efficiently, people processes are executed right first time, and employee data remains accurate, compliant, and credible. Working as part of a customer-centric People team, the role contributes to operational excellence, continuous improvement, and business performance.

Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future

Here’s what you’ll be doing

Service Delivery & People Operations

• Deliver accurate and timely People Services support across the employee lifecycle, from onboarding to offboarding.

• Manage people transactions efficiently, ensuring all updates are completed accurately and in line with service standards.

• Execute people processes consistently and in accordance with company policies and procedures.

Customer Experience

• Provide expert people support and guidance to colleagues and managers.

• Deliver a responsive, customer-centric service that prioritises colleague experience and business needs.

• Build trusted relationships with stakeholders through professional and solution-focused support.

Right First Time

• Take ownership for the accuracy and quality of all People Services activities.

• Ensure queries, transactions, and requests are completed correctly the first time.

• Apply policies, procedures, and controls consistently to minimise risk and rework.

• Proactively identify and resolve issues, escalating where appropriate.

Data Credibility & Governance

• Maintain accurate, complete, and reliable employee data across HR systems.

• Ensure compliance with GDPR, company policies, and governance requirements.

• Conduct regular data quality checks and support audit activities.

Operational Excellence & Continuous Improvement

• Identify opportunities to improve processes, enhance efficiency, and simplify ways of working.

• Support the implementation of new systems, technologies, and service improvements.

Commercial Focus

• Understand the impact of effective People Services on organisational performance and employee experience.

• Support efficient, cost-effective ways of working by reducing errors, duplication, and process inefficiencies.

People Team Collaboration & Partnership

• Contribute to key People Plan priorities and support the delivery of strategic people initiatives.

• Work collaboratively across the People function, stepping outside individual specialisms to deliver the best outcomes for colleagues and the business.

What we’ll need from you

• Educated to at least GCSE standard, with passes at grade C(4) or above (or equivalent) in English and Mathematics

• Proven track record of delivering high quality work, to deadlines

• Excellent organisational skills, in order to manage & prioritise workload to meet conflicting deadlines

• Committed and personable with fluent written and verbal communication skills

• Ability to work flexibly and manage competing priorities.

• Competent in Word, Excel & PowerPoint with previous experience and confidence with working with a HRIS

• Basic understanding/knowledge of UK Employment Law

• A CIPD qualification or working towards one would be desirable, but customer service skills, HR experience and the right attitude are equally important.

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

• Discretionary Bonus

• Enhanced Pension Scheme

• Life Assurance

• EAP (Employee Assistant Plan)

• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers

• Extensive discounts from loved brands and major retailers

• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours

• Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 - and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.