VIP CVM Star Ability Games Trainee

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Location: Roma

Brand: Sisal Italy

About us:

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

What you’ll do:

• Provide dedicated customer support to VIP clients.
• Manage one-to-one (1:1) promotional activities for VIP customers.
• Segment customers to develop and deliver targeted promotional campaigns.
• Build and mantain customer reports and databases.
• Strategically planning and managing promotional activities tailored to VIP clients.

What you’ll bring:

• Strong passion for the sports and gaming industries.
• Currently pursuing a degree in Marketing, Communications, Business, or a related field.
• Strong customer-centric mindset, with a focus on customer satisfaction and relationship management.
• Collaborative team player with strong communication skills.
• Fluency in in Italian and English is required, with strong written and verbal communication skills.

Why choose us:

• 6-month Internship and an amazing opportunity to kick-start your career, growth and learning.
• Hybrid Work Policy.
• Monthly internship allowance of €800.
• A dynamic environment within the world’s largest online gaming group.
• Opportunities for learning, growth and cross-country collaboration.·
• Meal allowance.

Choose us also for:

• An inclusive work environment and participate in all our initiatives focused on Diversity & Inclusion;
• Well-Being Support: online meditation courses, medical online service and counselling with the help of certified psychologists and coaches;
• Learning and Development: access a platform full of training courses, join workshops, conferences. Exploit our FlexiLearning program, which allows you to dedicate at least 4 working hours per month for your professional growth;
• Volunteering during your working hours.

Much more about us:

• Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.
• Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity

Flutter is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.