Software Engineering Manager - IND

This role is a player/coach manager and a contributing member of their technology teams. They oversee technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and/or vendor partners. They guide technology direction and lead technical initiatives for their product teams. They are the quality gatekeeper of their teams and ensure development, security, and test standards are followed by overseeing the coding process and ensuring standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. They are a servant leader and help to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates.

They are focused on building strong teams and ensure their team members have the appropriate technical skills and cultural fit through coaching and mentoring. They help to build and maximise the capabilities and skills within and across the Software Engineering department. They are responsible for the development and growth of their full-time employees and the building of their individual competencies. They are responsible for team composition optimisation, for reviewing priorities and assessing resource and/or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department.

They are a technologist who identifies relevant technology trends and tools that could improve skill sets within the organisation and overall technology product delivery. They act as a practice leader who engages with product owners as a technical SME.

Responsibilities:

• Technical Value Delivery: Team Level for all Team Members: Driving Delivery and Tech Needs.
• Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance and Leadership.
• Remove Blockers: Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions.
• Team Building: Building Strong Dev Teams, Tech and Cultural Fit Eval, Coach and Mentor the Team.
• Administration: Team Level: Admin of/for Direct Reports, both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning.
• Develops Talent: Individual Level for Full-Time Employees: 1:1s, Individual Coach and Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions.
• Assist in expanding capabilities: SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship.

Requirements:

• 5+ years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): Experience as a team lead in developing and evaluating technologies, running effective technology proof of concepts.
• Experience interviewing, hiring and assessing personnel.
• Experience in coaching, mentoring, and developing a highly motivated technical workforce.
• Strong background in appropriate area of technology.
• Communication skills to provide guidance and education on new concepts and practices to engineering team members.
• Ability to provide clear and direct communication regarding performance and skill development.
• Proven skills in coaching engineering team members in the areas of performance, standards and work methods.
• Proven ability to resolve conflicts within and across teams before they escalate (mediation skills).
• Ability to assist in organising events (theme meetings, hackathons) in the subject area.
• Ability to create an atmosphere of trust and a comfortable and efficient work environment.
• Nice-to-have skills: React, Azure Devops, CI/CD pipelines, GitHub, understanding of Web Security/ Software Security.
• Education and Certifications: 4 year /Bachelor degree required.

Must Have Skills:

• Enterprise software architecture and full SDLC, including AI tooling.
• Proficient in C#, JavaScript, CSS, HTML, SQL, Azure and. NET.
• Cloud-native development and containerization technologies.
• Strong software quality, security, and CI/CD practices.
• Skilled in integration technologies and API design, including GraphQL.