Resource Operations Assistant Manager

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future.

You'll join a collaborativeand inclusiveteamwhere you're supportedto grow your skills, explore new opportunities, and contribute from day one. You'll workwitha diverse client base, develop meaningful connections, and gain experiencethat extends beyond your local team. Together, we grow, belong and impact.

About the team

As a Resource Planner within ourNational ResourcingTeam, you will supportthe effective deployment of people across the Audit service line. You will manage a defined portfolio, coordinate day-to-day resourcingactivity, and workclosely withengagementteams and client managers to ensure workis allocatedappropriatelyand in line withbusiness priorities.

This role is well suited to individualswithexperiencein resourcing, scheduling, workforce planning, or operationalroles who are looking to develop their skills in a supportiveand collaborativeenvironment.

About the role

• Manage and action resourcingrequests using the schedulingsystem, Retain, ensuring accuracyand timely updates.
• Take ownership of your inbox, responding to queries and progressing actions from stakeholders.
• Supportplanning cycles by coordinatingdata updates, performing checks, and assisting in resolving schedulingissues.
• Help identifyand resolve portfolioconflicts through clearcommunication, simple scenarioanalysis, and 1:1 conversationswithstakeholders, seeking supportfrom senior teammembers where appropriate.
• Build positive, professionalrelationshipswithyour stakeholdersand engagementteams.
• Act as a reliablepoint of contact for queries relating to resource availability, allocations, and scheduling.
• Provide clearand timely updates to stakeholders, ensuring expectationsare managed throughout.
• Supportthe teamin managing competing prioritiesusing a practical, solutions-focusedapproach.
• Workthrough resourcingchallengeswithguidance where needed, demonstratinggood judgement and attention to detail.
• Maintain a calm and organised approach during busy periods or when prioritiesshift.
• Assist withonboarding new joiners across onshore and offshore teams.
• Help ensure new starters are allocatedPeople Managers, Buddies, and suitable early-stage workto supporta smooth transition into the business
• Maintain accurate, up-to-date informationin Retain through regular checks and updates.
• Produce weekly MI reports and highlight any emerging trends, issues, or capacityconcerns to the Resource Manager.
• Escalate risks or utilisationconcerns in a timely and clearmanner.
• Identifysmall process improvementsthat supportconsistencyand efficiencyacross the resourcingteam.
• Contribute to teaminitiativesaimed at strengthening operationalprocesses and ways of working.

What we are looking for

• Clear, confidentcommunicationand strong relationship-buildingskills
• Strong organisationalabilityand effective workload management
• Collaborativemindset witha willingness to learn
• Experiencein resourcing, workforce planning, schedulingor similar operationalenvironments
• Confidenceusing data and sound judgement to supportdecisions
• Abilityto prioritiseand adapt in a fast-pacedenvironment
• Proactive, solutions-focusedapproach witha drive for continuousimprovement

Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!

Diversity, Equity & Inclusion

At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.