Front Office Administrator

Reference: DBN000792-JB-1

Cato Ridge - At the cutting edge of construction and infrastructure, our client pride themselves on delivering top-tier cement products that lay the concrete foundation for tomorrow's landmarks. If you thrive in a dynamic, high-energy environment where every day brings new connections and challenges, come and be the welcoming face of our growing success story! Duties & Responsibilities To provide professional front-line customer service and reception support while ensuring accurate handling of over-the-counter cash and card transactions, collection notes, heavy-vehicle load calculations, and administrative duties.

Key Responsibilities: 

• Welcome and assist walk-in clients, counter trade accounts, and heavy vehicle transport operators professionally.
• Answer incoming telephone lines promptly and direct calls efficiently.
• Securely receive, handle, and accurately process point-of-sale over-the-counter cash and digital card transactions.
• Take personal accountability for managing and balancing the front desk petty cash box and executing daily cash-up reconciliations.
• Capture, process, and release customer collection notes accurately within dispatch management software.
• Perform rapid, accurate mathematical calculations to verify product quantities loaded onto transport vehicles.
• Function harmoniously within an open-plan office environment alongside interconnected team members.

Requirements: 

• Strict local residency within Cato Ridge or immediate surrounding areas (Camperdown, Umlaas Road, Hammarsdale, Mpumalanga, Drummond, Hillcrest etc).
• Top-notch command of English (written and verbal), with fluent spoken isiZulu as a prerequisite for day-to-day frontline communication.
• Spoken command of Sesotho and Afrikaans is advantageous.
• Practical, reliable working knowledge of Microsoft Excel and strong written communication skills for corporate emails and business WhatsApp groups.
• Proven experience in high-volume cash and card handling, cash-up reconciliations, and petty cash management.

Attributes:

• Bubbly, confident, energetic, and approachable personality combined with strong emotional resilience to handle high-pressure situations.
• Unyielding corporate standard, absolute honesty, and integrity.
• Collaborative team player with a strong work ethic.

Remuneration: 
R13,000 – R15,000 CTC per month 

**Please note that only shortlisted candidates will be contacted** Package & Remuneration R 13 000 - R 15 000 - Monthly