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First seen by Alion on Nov 6, 2026. Foundever scores B on the Alion truth index.

Overview
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Foundever is a customer experience and business process outsourcing company headquartered in Luxembourg City, providing customer care, technical support, sales and retention, collections, trust and safety and back-office services for brands. Formed from Sitel Group and its 2021 acquisition of Sykes Enterprises, it has about 170,000 associates serving more than 750 brands in over 60 languages across 45 countries. Much of its hiring is for multilingual customer advisors in Lisbon, Porto, Budapest, Athens, Sofia, Cairo and the Philippines, alongside network and CCaaS engineers, HR specialists, finance analysts and operations managers.
Data Engineer / Senior Data Engineer Who are we?

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

With 170,000 people working across the globe, Foundever™ securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry.

The Opportunity:

We are seeking a skilled and motivated Data Engineer / Senior Data Engineerto support the development, optimisation, and ongoing evolution of Foundever’s data platform. This role will play a critical part in building and maintaining a scalable Data Lake and Data Warehouse architecture on Databricks, enabling high-quality operational and business reporting across the organisation.

Working closely with global stakeholders, the Data Engineer will lead data migration and consolidation efforts from existing host systems, ensuring data is reliable, secure, and fit for analytics and reporting use cases.

This is a hands-on role suited to someone who enjoys building robust data pipelines, solving complex data challenges, and working collaboratively across technical and business teams.

Key Responsibilities: Data Architecture & Engineering
  • Lead the migration of data from existing host systems into a modern Data Lake and Data Warehouse architecture on Databricks/Azure.

  • Design, build, and optimise scalable, efficient data pipelines and workflows to support operational and business reporting.

  • Consolidate data from multiple internal and external sources into a unified, trusted data repository.

Databricks Development
  • Develop, maintain, and optimise Databricks workflows, ensuring reliable, timely, and high-performance data delivery.

  • Implement best practices in data engineering, including performance optimisation, monitoring, and cost efficiency.

Data Modelling & Reporting Enablement
  • Design and implement robust data models to support downstream analytics, BI tools, and reporting requirements.

  • Support the migration of existing reporting infrastructure from on prem to Azure, ensuring continuity and data integrity.

  • Support the BI report setup using tableau or powerbi

Data Quality, Governance & Security
  • Ensure high standards of data quality, accuracy, and consistency throughout the data lifecycle.

  • Proactively identify and resolve data quality issues.

  • Ensure all solutions adhere to data governance, security, and privacy best practices.

Collaboration & Stakeholder Engagement
  • Work closely with cross-functional teams including data scientists, analytics teams, IT, and business stakeholders.

  • Partner with US and UK-based client teams to deliver data solutions aligned to business and reporting needs.

Documentation & Delivery
  • Create and maintain clear, comprehensive technical documentation covering pipelines, workflows, and data models.

  • Contribute to agile delivery processes, including version control, code reviews, and continuous improvement initiatives.

Your profile & experience:
  • Minimum 5 years’ experience as a Data Engineer, ideally in cloud-based environments such as Databricks, AWS, or Azure.

  • Strong experience designing and building ETL pipelines for large, complex datasets.

  • Solid understanding of data lake and data warehouse architectures and data modelling techniques.

  • Advanced SQL skills and experience working with large-scale datasets.

  • Advanced knowledge of python programming language

  • Experience integrating data from multiple systems and sources to create a unified data model.

  • Experience working with BI and reporting tools such as Tableau, or Power BI.

  • Experience working in agile development environments and using version control tools (e.g. Git).

  • Strong communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders.

  • Desirable: Experience designing and automating ETL workflows, including the use of tools such as Alteryx.

If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.

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Originally posted on Himalayas

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