3rd Line Wintel Engineer

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Due to the nature of our support requirements this is an office-based role.

Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region.

As a WINTEL Engineer in our Defence and National Security business, you will play a crucial role in Supporting our live services. We require an experienced WINTEL engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will join our established team providing support to customers IT systems. Do you want to collaborate and achieve together with committed people? This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting our high-profile customer through the implementation & configuration of complex IT solutions.

Your role will involve reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA’s and KPI’s (i.e. document reviews / system installation). Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards where required. The successful applicant may also engage in projects further afield from time to time. You will be expected to nurture and provide training to junior team members which is essential for growing our staff knowledge & skillset.

This role will require you to become security cleared to a high level. Please visit National security vetting: clearance levels - GOV.UK (www.gov.uk)

Experience: Experience in a similar role is required.

Windows Server 2016, 2019 and 2022

AD (Active Directory), DNS, WSUS

VMware

Backups (NetApp SAN and Cohesity)

Microsoft System Centre Operations

Scripting

Desirable Skills:

Skype for Business,

SQL Server

Recruitment Process: The recruitment process consists of one stage of interviews.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension - Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work - employee discounts

Employee assistance programme/ virtual GP

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

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At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.