IT Manager

Con un legado único en dermatología y décadas de innovación de vanguardia, Galderma es el líder emergente en la categoría de dermatología, presente en aproximadamente 90 países. Ofrecemos un portafolio innovador basado en la ciencia de marcas emblemáticas premium y servicios que abarcan todo el espectro del mercado de la dermatología en rápido crecimiento a través de Estética Inyectable, Cuidado Dermatológico y Dermatología Terapéutica. Desde nuestra fundación en 1981, hemos dedicado nuestra atención y pasión al órgano más grande del cuerpo humano, la piel, satisfaciendo las necesidades individuales de consumidores y pacientes con resultados superiores en asociación con profesionales de la salud. Porque entendemos que la piel en la que vivimos moldea nuestras vidas, estamos avanzando en dermatología para cada historia de piel.

Buscamos personas que se centren en obtener resultados, abracen el aprendizaje y traigan una energía positiva. Deben combinar la iniciativa con un sentido de trabajo en equipo y colaboración. Sobre todo, deben estar apasionados por hacer algo significativo para los consumidores, pacientes y profesionales de la salud a quienes servimos todos los días. Nuestro objetivo es empoderar a cada empleado y promover su crecimiento personal mientras se asegura de que se satisfagan las necesidades comerciales ahora y en el futuro. En toda nuestra empresa, valoramos la diversidad y respetamos la dignidad, la privacidad y los derechos personales de cada empleado.

En Galderma, damos activamente a nuestros equipos razones para creer en nuestra ambiciosa meta de convertirnos en la principal empresa de dermatología del mundo. Con nosotros, tienes la oportunidad definitiva de adquirir nuevas y desafiantes experiencias laborales y crear un impacto directo sin igual.

Key Responsibilities

Leadership and Management

• Provide input to and lead the implementation of IT strategy within the region, driving priorities to deliver systems, process improvements, and IT services in alignment with overall business strategy, objectives, guidelines, and policies.

• Act as a business partner to local leadership, ensuring IT solutions address business needs effectively and efficiently.

• Lead the local IT team, fostering collaboration, innovation, and alignment with regional and global IT objectives.

ERP and Business Intelligence

• Address ERP system issues in coordination with Shared Services, providing timely follow-up and effective communication with the business.

• Maintain and enhance ERP knowledge across local teams, ensuring alignment with global systems such as iScala ERP (preferred).

• Drive and support BI initiatives by implementing and optimizing tools such as Azure DataBricks and Power BI, enabling data-driven decision-making across the organization.

• With a reduced team, be responsible for operational activities, addressing issues with consultancies, and realize administrative work.

• Support Latam IT and Latam Business needs to deliver the Regional Goals.

Project and Application Management

• Support and maintain the local application portfolio and ensure its alignment with business needs and global standards.

• Manage and provide updates on the execution of local IT projects and initiatives.

• Coordinate closely with business teams to identify opportunities for process automation and improvement through IT solutions (local, regional or global).

IT Operations

• Manage and ensure vendors and suppliers deliver services as per SLAs.

• Oversee end-user support services and ensure proper escalation to global IT teams or 3rd parties when necessary.

• Ensure efficient implementation and operation of IT infrastructure to support the business effectively.

Communication and Reporting

• Collaborate with local business leaders to communicate corporate IT projects, ensuring their alignment and success in local implementation.

• Prepare and present performance reports to upper management, highlighting progress, challenges, and areas of improvement.

• Serve as a trusted advisor to local management on IT-related matters, supporting sustainable business growth.

Security and Compliance

• Ensure IT security and compliance with corporate standards, security policies, and regulatory requirements.

• Promote IT security awareness and best practices across the local organization.

Finance

• Follow up and control local IT budget trends and actuals.

• Assist in the definition and management of the local IT budget in line with corporate directives.

Training and Guidance

• Guide and train management and supervisors on IT topics relevant to their roles.

• Organize and implement training programs for staff to enhance their understanding and utilization of IT systems and tools.

• Facilitate the sharing and adoption of IT best practices across the organization.

Skills & Qualifications

• Strong Background in IT: 8+ years in IT leadership roles, with experience in ERP systems (e.g., SAP, Oracle, iScala ERP preferred) and BI tools (e.g., Azure DataBricks, Power BI).

• Business Partnership: Demonstrated ability to work closely with business teams to understand needs, propose solutions, and deliver results.

• Broad knowledge of and experience in IT infrastructure, tools, and applications.

• Strong project and portfolio management skills.

• Excellent verbal and written communication skills in Spanish and English.

• Strong relationship management, problem-solving, and negotiation skills.

• Familiarity with IT security activities (training, awareness, policies, assessment, etc.).

What We Offer

• You will work in an organization that values diversity and inclusion, leveraging a broad spectrum of perspectives to deliver better outcomes.

• Competitive compensation package, including performance-based bonuses and extended benefits.

• A hybrid work culture promoting flexibility and work-life balance.

• Opportunities for professional growth, with personalized career development plans through feedback loops.

• Be part of a growing company where ownership, accountability, and empowerment are part of the culture from day one.