Lead Services Specialist - Field Svc & Technical Advising

Job Description Summary

Job Description

Roles and Responsibilities

• Provide technical direction and guidance to craft labor in support of a power equipment outage
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

Required Qualifications

• Minimum 8+ Experience in the Services & Field Service and Technical Advising.
• B.E/B.Tech or Diploma from a government-accredited University, Institute, or Institution.

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Additional Information

Relocation Assistance Provided: Yes