Sr. Developer - Enterprise Application Salesforce N 4B

Sr. Developer - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Salesforce Developer- Agent Force

In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud.

Responsibilities:

Agentforce Development:

• Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency.

• Experience in writing complex and multi-step Prompt Builder steps and flows

• Implement complex Agentforce orchestration flows to automate multi-step processes.

• Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms

• Train and support users on Agentforce best practices.

• Optimize Agentforce agents for performance and scalability.

• Monitor Agentforce agents for errors and performance issues and implement corrective actions.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

• Proven experience in cloud data engineering or a similar role.

• Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud.

• Proficiency in programming languages such as Python, Java, or Scala.

• Experience with data modeling, ETL processes, and data warehousing.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Oracle Certified Implementation Specialist (Oracle Cloud) - OracleOracle, Salesforce Certified Javascript Developer 1 - SalesforceSalesforce

Required Skills

After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, Personal Effectiveness, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application Salesforce N

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.