Sr. Engineer - Application Support N 4B

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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

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Job Description

Role overview

We are seeking a database-focused engineer to strengthen the software development team. This role will support the data layer behind Hines web and AI applications, with an emphasis on database object development, query optimization, API development, and reporting structures. The person in this role will partner with web application developers who may focus more heavily on the application layer. The role is hands-on in database engineering; application development experience is necessary but is not the primary requirement.

Key Responsibilities

Relational database development

· Design, develop, enhance, and support SQL Server database objects, including stored procedures, views, common table expressions, scalar functions, table-valued functions, and indexes.

· Build and maintain reporting tables and other fit-for-purpose data structures used by applications, analytics, AI, and operational reporting.

Performance and reliability

· Review query execution plans and execution paths to identify bottlenecks and recommend practical improvements.

· Optimize queries and database objects through appropriate indexing, query rewrites, statistics awareness, and other database tuning techniques.

· Proactively monitor and troubleshoot data and performance issues across application, API, and database boundaries; explain findings clearly and recommend durable fixes.

· Consider data accuracy, concurrency, error handling, maintainability, and operational impact when designing database changes.

Team partnership

· Work with software developers, analysts, and stakeholders to clarify requirements, estimate database work, and coordinate implementation.

· Provide database expertise during design and code reviews, deployments, and production troubleshooting.

· Document database behavior and important design decisions so the team can maintain and extend its systems.

Required Experience and Skills

Core qualifications

· Developing and supporting relational databases in production environments.

· Strong SQL skills and substantial hands-on experience with SQL Server and/or PostgreSQL.

· Experience designing and maintaining stored procedures, views, functions, and other database objects.

· Practical experience analyzing execution plans, optimizing queries, and designing or improving indexes.

· Sound understanding of relational data modeling, normalization, keys, constraints, and transaction concepts.

· Experience creating or supporting data extracts and other structures consumed by applications and analytics.

· Ability to trace data flow through application code, APIs, database objects, and downstream reporting or warehouse processes.

· Experience building or maintaining APIs and backend services, or contributing to web application development.

· Clear communication and collaboration skills, including the ability to explain technical tradeoffs to software developers and business partners.

Nice to Have

Additional strengths

· Experience with Python, C#, JavaScript, TypeScript, or React-based applications.

· Exposure to ETL/ELT tooling, data warehouse implementation, Power BI, Tableau, SSRS, or similar reporting platforms.

· Familiarity with deploying DACPAC packages.

· Experience with Azure services, Azure DevOps, CI/CD pipelines and automated testing.

· Familiarity with NoSQL databases, Master Data Management, AI integrations, or real estate data.

Qualifications

Certifications

Required Skills

Language

Language Proficiency -

Additional Job Location -

Job Type

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.