Sr. Tech Lead - Infrastructure Services S 4D
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities
- Management and operations of VMware-based hyperconverged infrastructure.
- Management of shared storage on Dell storage appliances.
- Configuration, management and operations of local domain controllers.
- Exchange administration through Exchange Online.
- Administration of a hybrid Exchange environment with on-premise Active Directory, maintaining two separate instances
- Out-of-the-box monitoring for the VMware estate.
- Flexibility to participate in an on-call rotation and provide support outside regular business hours, including weekends, when required for critical P1 and P2 incidents
- Hands-on experience administering VMware vSphere / vCenter in a production environment.
- Practical experience operating hyperconverged infrastructure, ideally Dell VxRail or Nutanix.
- Working knowledge of shared storage administration on Dell storage appliances, including provisioning, LUN management and capacity planning.
- Strong Active Directory administration skills: domain controller build and configuration, sites and services, replication troubleshooting, Group Policy, DNS and DHCP.
- Demonstrated experience administering Exchange Online and hybrid Exchange topologies, including Azure AD Connect / Entra Connect synchronization
- Experience supporting multi-forest or multi-tenant environments.
- Comfortable with PowerShell for routine administration and reporting.
- Experience working within an ITIL-aligned incident, change and problem management process.
- Professional working proficiency in English and Spanish.
- Prior involvement in Office 365 tenant-to-tenant migration projects.
- Exposure to Active Directory consolidation or domain migration programmes.
- Familiarity with backup and recovery tooling in the estate, particularly Veeam.
- Experience in a manufacturing or food production environment, including awareness of OT network adjacency.
Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network EngineeringCertifications
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)Required Skills
Agile Methodology, Agile Methodology, Applications Support, Backup Management, Change Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Modernizing Operations, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure {+ 4 more}Language
English (Required)Language Proficiency -
Advanced - C1Additional Job Location -
Job Type
RegularMaster Skill List -
Infrastructure Services SRemote Type -
HybridWork Shift -
Day Job (Mexico)Why join Genpact?
- Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
- Make an impact - Help global enterprises solve business challenges that matter
- Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.