Dispatch Supervisor

We are GFS-express, a dynamic logistics company specializing in last-mile delivery solutions, committed to delivering excellence in efficiency and customer satisfaction in South Africa and Global. Our team is expanding, and we are seeking a skilled Operations Supervisor to lead our operations and drive growth.

• Coordinate dispatch, sort, inbound, loading/offloading, and computer teams for smooth operations.
• Ensure effective communication across warehouse, transportation, and other departments.
• Oversee timely and accurate shipment dispatch, including driver task verification and manifest printing.
• Conduct daily checks to ensure warehouse and transportation area cleanliness and hygiene compliance.
• Resolve incomplete address issues for inbound shipment
• Perform other duties as assigned by the supervisor.
• Monitor and follow up on driver performance to ensure compliance with company standards and improveoverall productivity.
• Conduct regular quality inspections of drivers and their work to identify areas for improvement and reduce delivery errors.
• Provide ongoing training and support to drivers to enhance their skills and ensure top-notch performance.
• Address performance-related issues proactively and implement corrective actions when necesary 
• Oversee the management of the Out for Delivery (OFD) inventory to ensure parcels are dispatched in a timely and accurate manner, reducing delays and loss.
• In this role, you will be responsible for the overall management and performance of the courier team, ensuring efficient, timely, and cost-effective delivery operations while maintaining high standards of quality, safety, and customer satisfaction.
• Warehouse Management
• Oversee daily warehouse operations, including receiving, storage, dispatch, and inventory management.
• Ensure the proper placement of goods, optimize warehouse layout, and maximize space utilization to improve efficiency.
• Supervise and improve sorting, packing, and loading/unloading processes to ensure smooth, accurate, and timely operations.
• Regularly inspect warehouse equipment and safety measures to ensure compliance with operational standards.
• Handle inventory discrepancies, losses, and manage inbound issues such as incomplete or incorrect address shipments.
• Analyze causes and implement corrective actions to minimize operational disruptions.
• Conduct daily inventory checks, ensuring accurate stock levels and timely updates in the system. Coordinate with inbound, dispatch, and sort teams to ensure seamless integration

• Candidate must have completed a minimum of Grade 12
• Miminum of 3 years experience in logistics, Dispatch or fleet cordination
• Candidate must have basic knowledge on how to use microsoft offices (Excel, PowerPoint & Word)
• Strong problem-solving and organizational skill

R10000 to R20000 based on experience