Data Analyst

Department: IT

Location: Manchester (M12 6JH) and Greenford (UB6 0HE)

Type of Contract: Permanent / Full Time

Salary: £30,000 - £35,000

Our Vision: Changing Lives through Education

The Role: Working with internal stakeholders, you will use your expertise to gather existing and/or new data (where identified) and undertake analysis to provide data insights across GBS. Applying appropriate analytical techniques, you will present your findings appropriately through written reports or through intuitive, self-serve dashboards that will empower colleagues to understand the key metrics that drive performance throughout the organisation.

Please Note: This role is not eligible for visa sponsorship!

What the Role Involves:

• Work within a team to manage new data projects from end-to-end, gathering requirements through to developing and implementing new reports.
• Engage with stakeholders to validate their requirements, review policies/procedures and present solution options in a manner that can be evaluated to meet needs.
• Extract, prepare and collate raw data from multiple sources and provide analysing and manipulating data to produce customised reports and insights.
• Analyse and interpret data to assist in providing solutions to deliver improved service delivery/performance and an optimal student experience.
• Monitor and assist in audits for data quality, data integrity and data governance.
• Prepare reports for internal and external audiences using appropriate reporting tools, including Excel and Power BI.
• Work with and support colleagues across the organisation, building new and improving the existing data dashboards, graphs and visualisations.
• Provide sector benchmarking through analysis of outcomes of NSS, TEF and Graduate Outcome Surveys.

About You:

• A good degree in a numerate subject.
• Previous demonstrable work experience of data analysis
• Work experience in High Education or Public Sector.
• Detailed knowledge of statistical techniques and research methodologies.
• Experience in presenting data and providing insights via interactive dashboards or presentations.
• Must have used Power BI or Tableau for a minimum of 1 year.
• Experience with R/Python/SPSS or SQL.
• Confidence in building relations with internal and external stakeholders, with the ability to communicate complex data capability in a simple way.
• Excellent knowledge of analytical tools, including Microsoft Power BI.
• A good understanding of data and model design.
• Evidence of effectively prioritising tasks and managing deadlines.

What we offer:

• Time off that fits your lifestyle - 33 days' annual leave (including bank holidays), 1-day extra day of leave per year of service (up to 5 days), and Buy/Sell additional holidays (up to 5 days)
• Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application
• Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more
• Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more
• Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

- Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.