Customer Engineer, Google Chrome, Platform and Devices Enterprise Solutions

About the job

You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. You will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first-party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Act as a Customer Engineer and guide companies and Independent Software Vendor (ISV)/Partners in their seamless transition to Platform and Devices Enterprise Solutions, a comprehensive suite that includes Chrome Browser, Chrome OS, Cameyo, and management tools.
• Partner closely with the Enterprise Sales Team, guide potential clients and collaborators in grasping the capabilities of Google's Platform and Devices Enterprise Solutions for businesses.
• Define technical specifications and resolve significant technical challenges.
• Collaborate with Product Management, Marketing, and Engineering to remain current with industry shifts and innovate improvements for Google's Platform and Devices Enterprise Solutions.

Qualifications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 10 years of experience in a technical project management or a customer-facing role.

Preferred qualifications:

• Experience with enterprise operating systems, with a preference for Secure Enterprise Browser management.
• Proficiency in IT infrastructure domains such as networking (including VPNs, wireless, and protocols), identity management (encompassing SSO, SAML, and Active Directory), and security (covering VPNs and firewalls).
• Expertise in application delivery, including web applications and integrations (HTML5, JavaScript, CSS), VDI solutions (Citrix, VMWare, RDP), and mobile applications (Android, iOS).
• Ability to travel to customer sites, conferences, and other related events.
• Track record of architecting and supporting software deployments for large enterprises, particularly within Device Management solutions and end-user computing environments.