Salary
≈ $137k – $270k per year (Estimated)
Location
In office (Singapore)
Employment
Full-Time
Overview
Company
Impact
Profile match
GovTech Singapore (Government Technology Agency) is the statutory board under the Smart Nation and Digital Government Group (SNDGG) responsible for driving Singapore's digital government transformation. The agency develops and manages key national digital infrastructure and public platforms, including Singpass, LifeSG, and the CODEX government tech stack. By building in-house capabilities in software engineering, cybersecurity, data science, and AI, GovTech delivers secure, citizen-centric digital services to modernize public administration.
[What the role is]
This is an Ops-Tech role supporting the full life cycle of HDB’s effective use of a SaaS Enterprise Performance Management (EPM) software which is continually evolved/enhanced by the software vendor. You should have Finance domain knowledge; skills in stakeholder management, analytical and problem-solving; as well as a product ownership mindset. Through collaboration with internal Finance teams, IT and external vendors, you ensure good governance of system configurations as the software is patched/upgraded, and to develop new system configurations for HDB’s evolving business needs and governance in planning, forecasting, budgetary control and performance management processes.[What you will be working on]
- Support system administration, service requests, incident/problem management activities
- Coordinate internal teams to handle SaaS platform releases including review sessions, changes to system configurations and user testing
- Support governance and continuous optimisation/improvements of system configurations
- Monitor and plan for upcoming changes/new functions in the software vendor’s EPM product roadmap
- Collaborate with Finance, IT, and external vendors to deliver on change requests and enhancements
- Translate new/changes in business requirements into effective system configurations
- Maintain and evolve system documentation and user self-help resources
- Support user adoption and change management
[What we are looking for]
- Degree in Information Technology, Data Analytics, Accounting, Business, Finance, or a related discipline.
- Experience in Business Analysis, Financial Planning & Analysis (FP&A) or Business Analytics.
- Experience in EPM software, Financial Systems, or IT Product Management. Oracle enterprise software experience is preferred but not essential.
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