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Salary
≈ $13k – $36k per year (Estimated)
Location
Hybrid (Ho Chi Minh City, Hanoi, Da Nang, Can Tho, Vietnam)
Seniority
Senior · 4+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Jun 15, 2026. Gradion scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Gradion is a global digital and deep-tech consultancy that designs and builds scalable software engineering platforms, e-commerce systems, and custom enterprise solutions. Headquartered in Singapore, the company operates an integrated international delivery network with engineering hubs across Southeast Asia, North Africa, and Europe. Building on over two decades of history originating from the NFQ Group, it empowers businesses worldwide to execute complex system migrations, automation, and digital transformations.

About the Role

  • Gradion is expanding its SRE team for the a client with a long-term managed services contract running through 2028. You will be part of a global, follow-the-sun SRE function, responsible for platform stability, cloud infrastructure, and 24/7 incident response across European and global client time zones.

  • This role suits engineers who are technically solid, self-directed, and comfortable operating in a fast-moving, internationally distributed environment. You will go through a structured onboarding alongside an internal SRE team before taking on independent operational responsibility.

What You Will Do

  • Own platform availability: monitor, triage, and resolve incidents within defined SLA windows

  • Manage cloud infrastructure on AWS and/or GCP - provisioning, scaling, and day-to-day operations

  • Maintain and improve CI/CD pipelines and GitOps workflows

  • Operate observability systems: monitoring, logging, and alerting at production scale

  • Participate in on-call rotation as part of the global follow-the-sun coverage model

  • Configure, deploy, and manage AI tooling and MCP servers in production environments

  • Contribute to infrastructure automation, scripting, and internal tooling

  • Write clear post-incident reviews and contribute to the monthly operational report

  • Collaborate closely with engineering teams across multiple time zones

What You Bring

  • 4+ years in a DevOps / SRE / Platform Engineering role within an international team

  • Solid Kubernetes knowledge - cluster operations, troubleshooting, and configuration

  • Hands-on cloud experience with AWS and/or GCP

  • Good understanding of networking fundamentals - DNS, load balancing, firewalls, VPC

  • Scripting and automation skills (Python, Bash, or similar)

  • Experience with CI/CD tools and GitOps-based delivery

  • Working knowledge of monitoring and observability systems (Prometheus, ELK, or equivalent)

  • Good English - daily communication with European stakeholders is a core requirement

  • Self-directed and proactive - you ask the right questions and drive issues to resolution without waiting to be told

Nice to Have

  • Experience configuring and managing MCP servers and AI tooling in production

  • Exposure to AI enablement workflows or LLM infrastructure

  • Background supporting eCommerce or SaaS platforms

  • Familiarity with the Frontastic / commercetools Frontend ecosystem

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