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Location
In office (Bedford Heights, 1pm - 9pm)

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Oct 30, 2026. Great Day Improvements scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Great Day Improvements is an American direct-to-consumer home improvement company headquartered in Twinsburg, Ohio that sells and installs windows, doors, siding, roofing, gutters, sunrooms and patio enclosures. Founded in 2011, it has grown into a vertically integrated business with about 1.5 billion US dollars in revenue, more than 4,800 employees in 130 US metropolitan markets and brands such as Champion Windows, Patio Enclosures, Universal Windows Direct, Leafguard and Englert. It hires in-home and outside sales representatives, field marketers, carpenters and installers, construction supervisors, call center and customer service agents, and subcontract installers.

Overview

Universal Windows Direct - Inside Sales Representative

SCHEDULE: MONDAY - FRIDAY 1:00 PM - 9:00 PM (YOUR CHOICE OF 3 WEEKDAYS), SATURDAY 9:00 AM - 5:00 PM, & SUNDAY 11:00 AM - 5:00 PM

$17.00 PER HOUR - FULL TIME POSITIONS WITH BENEFITS

Unlock your career potential as an Inside Sales Representative at Universal Windows Direct. At UWD, we are driven by success. This includes YOUR success. We need motivated, talented, charismatic, self-starters. If success and winning motivates you, you belong with us! Our top-notch sales team is driving growth as a national leader in the home improvement industry. If helping people get what they want is something that excites you, we will give you the tools, the training, and the team you need to achieve those goals. We truly believe everyone can carve out their niche and make a career here, and we want you to be the next part of that.

Location: On-site in Cleveland, Ohio

Responsibilities

· Provide an excellent first impression to every customer you interact with

· Offer helpful solutions to customer’s home improvement needs

· Drive new business through inbound and outbound follow ups

· Set appointments and generate referrals for our Outside Sales team

Qualifications

· B2C or B2B or Customer Service experience.

· 1-2 Years of inbound/outbound calling.

· Good organizational skills and the ability to multitask.

· Excellent phone etiquette.

· Strong listening and conversational skills.

· Ability to set and achieve goals.

· Availability between 1pm to 8 pm M-F, 9am to 5pm Saturday, and 11am to 5pm Sunday.

Perks:

· NO COLD CALLING! We give you all the prospects. All of your leads are homeowners that have actively shown interest in a home improvement project.

· Uncapped earning potential.

· Overtime opportunities

· Exceptional training; including our exclusive sales process.

· Opportunities for career growth and rapid advancement throughout the company.

· Personal and group coaching designed to take your skills and abilities to the next level.

Compensation and Benefits:

· Competitive compensation packages (base hourly & uncapped commission)

· Medical, Dental, and Vision Insurance with Plan Options

· Basic and Voluntary Life and AD&D Insurance for Employee and Family

· 401(k) Retirement Plan with company match

· Paid Time Off (PTO). For any vacation, personal, and sick day needs.

UWD is an Equal Employment Opportunity Employer

#INDUWDR

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