Project Support Analyst / Project Coordinator - Infrastructure

About GTN

GTN is a FinTech-powered brokerage business operating through its regulated subsidiaries. Backed by NTG Global Holdings Limited (Dubai), International Finance Corporation (IFC) of the World Bank Group, and SBI Ventures Singapore (a subsidiary of SBI Holdings Japan), GTN aims to create the most comprehensive global trading ecosystem. With a global team of over 500 people, GTN provides a multi-market, multi-asset class trading platform for institutional clients, operating on a B2B and B2B2C model.

GTN currently serves clients through regulated subsidiaries in London, Dubai, Singapore, Hong Kong, and the USA. As part of our global expansion, we are focused on bringing our innovative trading platform to more markets worldwide. We also have offices in Brazil, South Africa and Saudi Arabia. Our platform is designed for buy- and sell-side financial institutions and fintech companies, such as digital banks, wallet providers and neo brokers, offering a seamless experience across trading, wealth management, and API solutions.

"We see a world where anyone can invest in anything, any time"

We are on the look out for a team player who can see the world way we see it !

Role Overview

We are seeking a proactive and highly organized professional to support the delivery of infrastructure and technology initiatives across GTN. The role will be designated as Project Support Analyst for a fresh graduate, or Project Coordinator for a candidate with more than two years of relevant experience.

You will work closely with Infrastructure, Information Security, Engineering, Operations, business stakeholders and external vendors to coordinate projects, track progress, remove execution blockers and support the timely delivery of key initiatives. It is an excellent opportunity for a high-potential recent graduate or an early-career professional who enjoys working with diverse stakeholders, thrives in a fast-paced environment, and is passionate about technology and operational excellence.

Key Responsibilities

Project Coordination & Delivery

• Support the planning, execution and monitoring of infrastructure and technology projects.
• Track milestones, deliverables, dependencies, risks, issues, decisions and action items.
• Maintain project plans, trackers, status reports and governance documentation.
• Identify and escalate delays, risks, dependencies and issues where necessary.

Stakeholder & Vendor Management

• Act as the central coordination point between technical teams and business stakeholders.
• Coordinate and follow up with internal teams, exchanges, service providers, technology vendors and partners to ensure actions, timelines and dependencies are tracked and progressed.
• Organize project meetings, workshops and reviews; capture clear minutes, decisions, owners and due dates.
• Drive accountability and follow-through, and communicate updates clearly to technical and non-technical audiences.

Governance & Reporting

• Prepare concise project updates and management reports for leadership.
• Track project KPIs, delivery metrics, risks and overall project health.
• Maintain organized repositories for project documentation and governance artefacts.
• Support adherence to project governance standards, change controls and reporting processes.

Technology & Infrastructure Support

• Build a working understanding of GTN's infrastructure landscape - cloud platforms, networks, servers, security controls and operational processes.
• Support initiatives such as upgrades, cloud migrations, security enhancements, disaster recovery exercises and vendor implementations.
• Coordinate testing, implementation, change and post-implementation activities where required.

Continuous Improvement

• Identify opportunities to improve project delivery, reporting and operational processes.
• Support the adoption of automation, AI and digital tools to improve project execution and visibility.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, Project Management or a related discipline.
• Fresh graduates will be considered for the Project Support Analyst title; candidates with 2+ years of relevant experience for the Project Coordinator title.
• Basic understanding of enterprise IT infrastructure, cloud, networking fundamentals, cybersecurity concepts and IT operations.
• Proficiency in Microsoft Office - particularly Excel, PowerPoint, Word and Teams.
• Ability to understand technical discussions and translate them into clear actions, plans and status updates.
• Strong organizational, planning and follow-up skills, with attention to detail across multiple priorities.
• Clear written and verbal communication; confident engaging with technical and non-technical stakeholders.
• A strong sense of ownership, accountability and resilience - able to work independently, adapt quickly and turn ambiguity into a structured plan.
• Curiosity, a strong willingness to learn, and the drive to follow up persistently and professionally until work is completed.

Added Advantages

• Experience or exposure in project coordination, technology projects, IT operations or business analysis.
• Exposure to infrastructure, cloud, networking, cybersecurity or IT support environments.
• Familiarity with project or work-tracking tools such as JIRA, Azure DevOps, Microsoft Planner or Trello.
• Strong internship, academic project or extracurricular experience (for recent graduates).
• Interest in building a long-term career in technology project delivery and operational excellence.

Our Culture

We believe innovation relies on inclusion and diversity. At GTN, our culture encourages creativity, bold ideas and out-of-the-box thinking at every level - turning ideas into pioneering results. We foster a fast-paced, collaborative, and inclusive work environment where consistent learning is celebrated, and every team member is empowered to perform at their highest potential. We hold ourselves to a clear code - to be transparent in how we communicate, to lead with equality, to own our work with pride, and to act with professionalism at every level.

Why join GTN?

As investing becomes increasingly digital, cross-border, and embedded into financial services, GTN sits at the centre of this transformation. Joining us means working with innovative partners and talented colleagues across trading, technology, and product teams in a fast-growing, international environment.

What you’ll enjoy at GTN

• Competitive salary that reflects your experience and impact
• A real learning curve - structured programmes, coaching, and international exposure
• 500+ colleagues across six global markets to learn from and build with
• Career growth in a fintech that's genuinely scaling
• Private health insurance
• Events and Engagement that truly connect people

We are proud to be an equal opportunities employer. We do not discriminate based on race, religion, colour, national origin, or gender, or any other characteristic protected under applicable law in the markets we operate. We are committed to reasonable accommodation for all applicants and employees