Food Runner

Job Overview

The role of the Food Runner ensures the prompt delivery of the food with proper plate placement (e.g. the protein at 6 o’clock, etc.). In addition, the Food runner is also responsible for assisting in the final cleanup of the dining room and the kitchen.

Essential Duties and Responsibilities

• Professional and efficient delivery of food from kitchen to the correct table or room.
• Assure that the kitchen understands completely all special food requests. It will be extremely important that the runner is absolutely clear as to any specifics as to how the food should be prepared before it leaves the kitchen, i.e. temperatures of meat items, sauce on the side, substitutions, etc.
• Working closely with the server on the timing of all food items; act as the server’s link to the kitchen for special food orders.
• Expertly and professionally execute opening and closing side work.
• Assist the Bussers with bussing/clearing tables and restocking of all dining materials (plates, silver, condiments, glassware, etc.)
• Be advised of any ongoing food and drink specials as well as general knowledge of Gulfstream Park property and Guest Services Resources in order to respond to guest inquiries to the best of their ability.
• Be advised of week-to-week work schedule and any changes made according to business needs.
• Follow the directives of all department SOPs and policies regarding uniforms, communication, and work duties.
• Provides excellent customer service to guests, fellow staff members, etc.
• Responsible for carrying out all duties with safety as a priority.

Qualifications

• High school diploma or GED preferred and/or two (2) years’ work experience in field.
• May require the knowledge, skills, and abilities to work with personal computers, and have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers.
• Must have the ability to follow instructions, ability to perform assigned tasks under limited supervision.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50-75 pounds or more using appropriate equipment or tools. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate.

Licenses, Certifications, Registration: Requires a Pari-Mutuel Occupational License.