ServiceNow Lead

GyanSys · Systems Integrators · Enterprise Apps Implementation Partners · 21 days ago

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Salary

≈ $20k – $39k per year (Estimated)

Location

In office (Mohali)

Seniority

Staff · 8+ years exp

Employment

Full-Time

First seen by Alion on Oct 13, 2026.

Overview

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GyanSys

GyanSys is a global systems integrator headquartered in Indianapolis, Indiana, that implements SAP, Salesforce, Microsoft and ServiceNow platforms along with data, analytics and AI solutions for sales, finance, supply chain, manufacturing and HR processes. Founded in 2005 with a focus on SAP services, it has more than 3,000 employees in 12 countries serving about 160 active customers in manufacturing, automotive, high-tech, consumer goods and life sciences, with large delivery teams in Bengaluru. It hires SAP functional and technical consultants and architects, AI and ML engineers, data scientists and architects, .NET developers and project managers.

gyansys.com · HQ: Indianapolis, Carmel, United States · Systems Integrators · Enterprise Apps Implementation Partners · 51-200 employees · Est. 2005

Tech stack of GyanSys

ServiceNow Lead [8+Years]

Mohali [1-2 months work from Mohali and then REMOTE]

1 CMDB/ITOM/Mid-server

Add to key Responsibilities - ITOM & CMDB Focus

Support and enhance ServiceNow ITOM and CMDB capabilities, including Discovery and Service Mapping

Assist with CMDB data modeling, CI classes, relationships, and standards aligned to CSDM

Troubleshoot discovery issues, identification and reconciliation conflicts, and data quality concerns

Configure and support MID Servers and ITOM data sources

Assist with integrations using REST/SOAP APIs

Add to Qualifications – ITOM & CMDB Focus

Strong hands-on experience with ServiceNow ITOM and CMDB.

Deep understanding of:

CI classes and relationships

Identification & reconciliation rules

Discovery schedules and patterns

CSDM concepts (Foundation, Design, Manage technical services)

Experience supporting enterprise-scale CMDB implementations.

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