Site Operations Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

As a Commercial Site Partner, you will act as a key technology partner to the local business, driving the effective use of digital and technology solutions to support business growth, operational excellence and transformation initiatives.

Partnering closely with business stakeholders and Haleon Tech teams, you will lead local technology initiatives, provide strategic consultancy on digital solutions, and ensure successful delivery of projects aligned with business priorities, compliance standards and user experience expectations.

This role offers the opportunity to work in a fast-paced global environment while contributing to the advancement of innovative digital capabilities across the organisation.

Role Responsibilities

• Drive maximum business utilization of strategic technology solutions deployed within the local market.
• Partner with business stakeholders to simplify and optimize processes through effective use of Haleon technology solutions.
• Capture, assess and prioritize business requirements for new solutions, enhancements and technology-driven initiatives.
• Conduct feasibility studies and support delivery of locally driven Tech initiatives and implementation of regional/global systems.
• Coordinate local project activities in alignment with Haleon standards, governance and best practices.
• Ensure projects meet quality, compliance and risk management standards while providing regular updates on timelines, budgets, risks and key issues.
• Provide troubleshooting and support across multiple technology domains and business functions to ensure operational continuity.
• Champion continuous improvement initiatives focused on enhancing user experience, service performance and business efficiency.

Why you?

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Information Technology or related discipline.
• Experience in business analysis, application management, project management and/or change management.
• Experience partnering closely with business stakeholders on technology-enabled transformation initiatives and digital projects.
• Strong understanding of digital technologies, workflows and innovative solutions that support business objectives and operational effectiveness.
• Ability to assess business requirements and translate them into scalable and practical technology solutions.
• Strong stakeholder management, communication and influencing skills across cross-functional teams.
• Familiarity with governance, compliance and risk management practices within technology project delivery.
• Ability to work effectively in a fast-paced, global and matrixed environment.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.