Senior Administrator - SAP BASIS

Job Summary

Position: Shift Lead (6 to 8 Years) SAP Pune DC is looking for dynamic, skilled SAP MOCC Shift Lead to manage SAP systems and applications and to lead a team of 10 to 15 Consultants (L1 & L2), according to the shifts allotted.

Personal Skills

• Capable of working flexible hours under aggressive deadlines
• Ability to collaborate with other team members working from other locations.
• Proficient understanding of SAP technologies and applications.
• Self-starter with ability to acquire new skills in self learning mode
• Strong verbal and written communication skills, strong interpersonal, leadership, and teambuilding skills with the ability to interact effectively within all levels across the organization.
• Ability to handle multiple priorities, communicate task status clearly and meet deadlines

with minimal supervision.

Key Responsibilities

Must have experience in SAP Business Suite- Basis , solution manager, ERP and CRM

• Technically fluent in Operating System (Unix/Windows/Linux), Database (SAP HANA, SAP ASE, Oracle/DB2/SQL Server/MaxDB) administration
• Must have exp on o Basis production support activities o System monitoring, Performance optimization and troubleshooting, transport administration o Client administration o System installation, system copies, system refreshes, SAP Support pack application, Security patches Kernel upgrades o Databases patches and Upgrades, SAP Version upgrades SAP solution manager activities
• Experience working in multiple support projects
• Experience on ABAP stack as well as JAVA
• Experience in SAP HANA Operations, Administration and performance tuning for SAP applications ERP/BW on HANA, BW4HANA, S4HANA
• E-2-E analysis, troubleshooting and reporting expertise on SAP application performance KPIs, memory, CPU, IO bottlenecks
• Well versed with HANA performance tuning strategies specific to (SAP) Applications and best practices for table partitions for ABAP based systems
• SAP System Assessment: Analysis of errors and performance loss in the SAP system, the database, and the operating system
• Knowledge/Experience with User Management, System copies, Unicode Conversions.

Skill Requirements

Mandatory Execution Skills (to handle critical tasks)

• Must have handled a team of 15 to 20 L1 & L2 consultants
• The lead will be responsible for developing efficient work methods, and collaborating with junior consultants to increase productivity
• Understanding on the ITIL framework
• Knowledge on Incident Management and Change Management is must.
• Creating and regularly maintaining the weekly and monthly shift roasters for ongoing projects
• Manage change management processes within SAP Landscape and SAP Infrastructure according to agreed procedures
• Ability to work on activities involved in Planning areas (Sizing, Scoping, Client/Landscape Strategy, High Availability/Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level
• Provide training and direction to other operational support teams.
• Maintain documentation on system configurations, maintenance processes and schedules.
• Monitor performance as it relates to SAP infrastructure and enterprise architecture components, applications and databases.
• Perform release and patch activities and participate in overall upgrade improvements to systems and hardware.
• Ensure adherence to regulatory and compliance requirements within SAP Systems Infrastructure and Architecture.
• Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.
• Support IT audit activities, analyze results and provide remediation which results in improved compliance to standards and controls for all internal and external regulatory

Other Requirements

Desired Experience

• 6 to 8 years relevant experience working as a SAP basis lead in medium / large firm
• Good communication skills, ability to interact with global customer POC and able to articulate himself/herself
• Team player, good attitude to work with fellow workers
• Should have knowledge on project management basics and agile methodology
• Self-starter, with learning attitude
• Ability to prioritize tasks, work independently with minimum supervision.