Senior Design Lead

Job Summary

Senior UX/UI Designer

• Work autonomously and resolve ambiguous, complex design risks involving user needs, business goals, accessibility, technical feasibility, and cross-team dependencies.
• Set the UX and UI direction for complex website and application initiatives, defining design priorities, quality criteria, and approaches for validating outcomes.
• Lead research and synthesize qualitative and quantitative evidence, including conflicting stakeholder input, into clear product and design decisions.
• Lead the design of complex responsive journeys and interaction patterns, balancing usability, consistency, accessibility, privacy, and delivery constraints.
• Guide the evolution and governance of design systems, including reusable components, patterns, documentation, and accessibility standards.
• Define usability-evaluation approaches and use appropriate research findings and product measures to assess and improve delivered experiences.
• Mentor and guide designers through design reviews, technical decisions, feedback, and knowledge sharing; establish practical team standards.
• Guide developer handoff and review implementation to resolve design, usability, and accessibility gaps before release.
• Guide appropriate use of AI-assisted design tools and review generated outputs for quality, user impact, accessibility, privacy, and unsupported assumptions; shape AI-enabled experiences when relevant.

Key Responsibilities

• University degree, preferably in interaction design, UX/UI design, computer science, information systems, graphic design, visual communication, digital media, or a related field.
• Advanced English proficiency, spoken and written, is required for design discussions, documentation, and collaboration.
• Availability to work during business hours aligned with Americas time zones, ensuring overlap with clients and team members for meetings and collaboration.
• Extensive experience leading UX and UI design for complex website and application experiences across desktop, tablet, and mobile.
• A strong portfolio presenting complex problems, research or evidence, design decisions, shipped experiences, and outcomes.
• Expertise in Figma and experience structuring, documenting, and evolving scalable design systems and component libraries.
• Ability to autonomously guide ambiguous and complex design decisions, evaluate trade-offs, and surface user, accessibility, privacy, and delivery risks.
• Extensive experience with research, information architecture, prototyping, usability evaluation, and applying findings to product decisions.
• Strong knowledge of responsive and accessible design, including relevant WCAG guidance and the review of interaction states and user flows.
• Experience guiding design-to-development handoff and reviewing implementation quality across multidisciplinary teams.

Experience mentoring designers and guiding appropriate, privacy-aware use of AI-assisted design tools and generated content.

Skill Requirements

• Knowledge of HTML and CSS or experience working closely with frontend development frameworks and implementation teams.
• Experience with product analytics, experimentation, A/B testing, or behavioral analysis to assess user experience outcomes.
• Experience designing AI-enabled or conversational interfaces and addressing transparency, user control, and fallback behavior.
• Experience facilitating cross-functional workshops and establishing design processes or quality standards.
• Experience designing digital products for digital transformation, industrial, or manufacturing environments.

Other Requirements