Senior Developer - Siemens PLM
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Salary
≈ $15k – $34k per year (Estimated)
Location
In office (Pune)
Seniority
Senior
Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 23, 2026.
Overview
Company
Impact
Profile match
HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
Job Summary
Sr. Support Engineer -
Role Summary
Perform advanced incident analysis and release support for Siemens PLM/CAD client-side issues, installation failures, software delivery problems, and lab/release activities. Provide remote assistance to onsite lab resources and coach L1 support resources.
Key Responsibilities
- Troubleshoot Siemens customized PLM/CAD client-side issues, installation failures, software delivery issues, and release defects.
- Execute deeper diagnostics using logs, error traces, deployment status, monitoring data, and validation scripts.
- Support M0-M2 or comparable release test phases, daily software delivery checks, pre-packaging support, and remediation coordination.
- Coordinate with packaging and application teams for package readiness and defect routing.
- Support L1 with knowledge articles, resolution patterns, and ticket quality improvement.
Generic Skills / Transferable Capability
- Windows client and endpoint support
- SCCM/MECM/Intune awareness
- ServiceNow/ticketing and ITIL incident/problem/change basics
- Log collection, troubleshooting, and scripting basics
- Clear written communication and structured escalation
Customer-Specific Knowledge Areas
- Smaragd Engineering Client, Siemens NX, Teamcenter Enterprise application awareness
- Siemens customized PLM/CAD release phases and lab support model
- Customer-specific installation prerequisites and validation checks
- Packaging and software delivery dependencies
- Remote assistance to Germany onsite lab operations
Key Responsibilities
- Troubleshoot Siemens customized PLM/CAD client-side issues, installation failures, software delivery issues, and release defects.
- Execute deeper diagnostics using logs, error traces, deployment status, monitoring data, and validation scripts.
- Support M0-M2 or comparable release test phases, daily software delivery checks, pre-packaging support, and remediation coordination.
- Coordinate with packaging and application teams for package readiness and defect routing.
- Support L1 with knowledge articles, resolution patterns, and ticket quality improvement.
Skill Requirements
- Windows client and endpoint support
- SCCM/MECM/Intune awareness
- ServiceNow/ticketing and ITIL incident/problem/change basics
- Log collection, troubleshooting, and scripting basics
- Clear written communication and structured escalation
Other Requirements
- Smaragd Engineering Client, Siemens NX, Teamcenter Enterprise application awareness
- Siemens customized PLM/CAD release phases and lab support model
- Customer-specific installation prerequisites and validation checks
- Packaging and software delivery dependencies
- Remote assistance to Germany onsite lab operations
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