Senior Technical Support Specialist
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Location
In office (India)
Seniority
Senior
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Nov 2, 2026.
Overview
Company
Impact
Profile match
HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
Job Summary
ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance
Key Responsibilities
ITIL / IT Service Management, ServiceNow or similar ITSM platforms, Incident, Change, and Problem Management, Operational reporting and KPI tracking, Automation and process improvement, Cloud platforms GCP, Stakeholder communication & Governance and compliance
Skill Requirements
Other Requirements
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