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Location
In office (Nairobi)
Seniority
Senior · 7+ years exp
Employment
Full-Time

First seen by Alion on Oct 24, 2026.

Overview
Company
Impact
Profile match

HFC

Key AccountabilitiesQualifications

  • Design and document operational manuals and procedures. 
  • Undertake the day-to-day management of the Bank’s database platforms.
  • Ensure that all the assigned bank information technology platforms keep pace with technological innovations and developments as a way of protecting investment in technology.
  • Manage relationships with all technology-based service providers as a way of ensuring that uptimes are optimized.
  • Evaluate, plan, implement and maintain the assigned Bank’s information technology and telecommunication system and projects within agreed time and budget constraints.
  • Develop and manage a Business Continuity Plan and Data Security Plan for the appropriate systems (including IT Operations) in order to guarantee continuation of services at all times. 
  • Increase computer awareness and literacy among staff to enhance skills base and productivity.
  • Ensure appropriate controls and monitoring mechanisms to keep information technology operations and services in place despite power outages and telecommunication failures.
  • Monitor and manage service user complaints to ensure maintenance of the highest standards of service.
  • Organize, manage and motivate fellow staff members and partners whenever assigned to projects or incidences through establishment of suitable structures and implementing development programs to optimize competence and productivity.
  • Ensure appropriate MIS are produced for IT and the bank’s management.
  • As a member of various systems related committees and projects, take a proactive role in influencing policy and the strategic direction of the Bank.

Competencies

  • University Degree in technology related field – Upper second or equivalent
  • Database Management Certification in Oracle is a must.
  • Proficiency in project management or ITIL.
  • Minimum of 7 years' experience in supporting IT systems in general with 4 years of experience in Database Administration with an OCP certification. 
  • 2 years’ experience in Sybase, MySQL, MS-SQL, Azure Cloud, PostgreSQL with proven experience in installing, setup, support and troubleshooting modern database and in a high availability environment
  • 2 years’ experience working in UNIX and windows environment.
  • 2 years' experience in Banking Operations, Storage and Backup management, Data Warehousing and ETL concepts.
  • Thorough experience in formal Software Lifecycle methodology, design and administration of RBMSs.
  • Experience in Sybase (or SAP Hanna) will be an added advantage
  • Takes a structured and effective approach to own work and demonstrates leadership potential.
  • Is able to analyse, diagnose, plan, execute and evaluate work to time, cost and quality targets, exhibiting familiarity with available tools, standards and procedures and making correct choices from alternatives.
  • Effective communicator, able to guide and advise clients and business partners.
  • Astute at planning for mission critical production activities.
  • Proficiency with the following Oracle and Microsoft database technology stack;
  • Good understanding of SOA-centric concepts and technologies, authentication and data security.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.
  • Knowledge and experience with ITIL as a best practice framework for Systems Development


Key AccountabilitiesQualifications

  • Design and document operational manuals and procedures. 
  • Undertake the day-to-day management of the Bank’s database platforms.
  • Ensure that all the assigned bank information technology platforms keep pace with technological innovations and developments as a way of protecting investment in technology.
  • Manage relationships with all technology-based service providers as a way of ensuring that uptimes are optimized.
  • Evaluate, plan, implement and maintain the assigned Bank’s information technology and telecommunication system and projects within agreed time and budget constraints.
  • Develop and manage a Business Continuity Plan and Data Security Plan for the appropriate systems (including IT Operations) in order to guarantee continuation of services at all times. 
  • Increase computer awareness and literacy among staff to enhance skills base and productivity.
  • Ensure appropriate controls and monitoring mechanisms to keep information technology operations and services in place despite power outages and telecommunication failures.
  • Monitor and manage service user complaints to ensure maintenance of the highest standards of service.
  • Organize, manage and motivate fellow staff members and partners whenever assigned to projects or incidences through establishment of suitable structures and implementing development programs to optimize competence and productivity.
  • Ensure appropriate MIS are produced for IT and the bank’s management.
  • As a member of various systems related committees and projects, take a proactive role in influencing policy and the strategic direction of the Bank.

Competencies

  • University Degree in technology related field – Upper second or equivalent
  • Database Management Certification in Oracle is a must.
  • Proficiency in project management or ITIL.
  • Minimum of 7 years' experience in supporting IT systems in general with 4 years of experience in Database Administration with an OCP certification. 
  • 2 years’ experience in Sybase, MySQL, MS-SQL, Azure Cloud, PostgreSQL with proven experience in installing, setup, support and troubleshooting modern database and in a high availability environment
  • 2 years’ experience working in UNIX and windows environment.
  • 2 years' experience in Banking Operations, Storage and Backup management, Data Warehousing and ETL concepts.
  • Thorough experience in formal Software Lifecycle methodology, design and administration of RBMSs.
  • Experience in Sybase (or SAP Hanna) will be an added advantage
  • Takes a structured and effective approach to own work and demonstrates leadership potential.
  • Is able to analyse, diagnose, plan, execute and evaluate work to time, cost and quality targets, exhibiting familiarity with available tools, standards and procedures and making correct choices from alternatives.
  • Effective communicator, able to guide and advise clients and business partners.
  • Astute at planning for mission critical production activities.
  • Proficiency with the following Oracle and Microsoft database technology stack;
  • Good understanding of SOA-centric concepts and technologies, authentication and data security.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.
  • Knowledge and experience with ITIL as a best practice framework for Systems Development


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