Quality Control

Now Hiring!!

Hire Dynamics of Concord is Now hiring for Quality Control Associate

Location: Concord, NC

Pay Rate: Starting at $19.50/hr

Schedule: Day or Night Shift Available on a 12-hour 2-2-3 Rotation

Position Summary

We are seeking an experienced Quality Control Associate to join our Quality Assurance team. This role is responsible for ensuring product quality through inspection, testing, documentation, and compliance with established quality standards in a fast-paced manufacturing environment.

Essential Duties & Responsibilities

• Verify, inspect, and record all grinder/dump executions and packing line changes throughout the day.
• Inspect the setup of packing lines and grinders at the start of each shift, verifying readings and documenting results.
• Perform quality checks on products following grinder or packing line item changes, including:
  • Roast color analysis
  • Moisture testing
  • Grind analysis
  • Dust content evaluation
  • Weight verification
• Accurately document all quality inspection results.
• Identify, segregate, and report nonconforming products to the QA Supervisor or Lead QA Technician.
• Inspect returned products from the warehouse and perform analysis when needed.
• Determine disposition of returned goods according to company standards.
• Assist with investigating and analyzing customer complaints.
• Retrieve approved production samples and submit them to the Cupping Lab for sensory evaluation.
• Maintain records of blend changes and quality issues for ISO compliance.
• Ensure physical blend target samples are maintained and updated.
• Collect, organize, and prepare product samples for sensory cupping.
• Maintain a clean, organized, and safe work environment.

Qualifications

• Previous Quality Assurance or Quality Control experience required.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Solid math skills, including percentages, averages, means, and standard deviation.
• Ability to lift up to 50 pounds.
• Strong attention to detail, reliability, and accountability.
• Ability to work independently and manage multiple priorities in a manufacturing environment.

Preferred Skills

• Experience in food manufacturing, coffee production, or a regulated manufacturing environment.
• Strong analytical and problem-solving abilities.
• Commitment to quality, safety, and continuous improvement.