Internal Technical Sales Representative
First seen by Alion on Nov 12, 2026.
Role Summary:
To identify customer requirements via telephone or in-person contact, and to guide customers through the necessary procedures to purchase, pay for, and receive delivery of goods.
Responsibilities:
1. Telesales – Incoming and Outgoing Calls
Fields incoming calls and assists with customer queries relating to price, product availability, payment, and delivery issues.
Follows through on delivery via logistics and payment with accounts.
Attends to customer complaints.
Makes calls to customers to generate sales leads.
Keeps sales representatives informed of customer interest in products or services.
Attends to walk-in customers and assists with queries on available products and services.
Assists customers with delivery and payment queries.
Keeps sales representatives abreast of information pertinent to customers.
Maintains all documentation to company standards.
Responsible for routine sampling and final QC testing using standard test methods for all batches produced at the JHB Branch.
Observes and reports any variations in product consistency.
Carries out routine tests on expired product, QC complaints, or any other work relating to product quality.
Prepares standard solutions for routine testing and maintains fresh stocks of all reagents in use.
Conducts daily perpetual stock counts and checks variances.
Sends relevant information to the Stock Controller and performs stock adjustments as required.
Assists with perpetual and quarterly stock counts as necessary.
Requirements:
Educational Qualification: Matric
Experience: 2 years of experience in general branch administration and internal sales (telesales and counter sales)
NQF Level: 4
Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment. Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [email protected]
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise. Package & Remuneration Market Related About Us Hire Resolve is a top recruitment agency in South Africa, connecting businesses with talented professionals across a wide range of industries and locations.We help companies recruit and hire skilled professionals across Engineering, Mining, IT, Finance, Manufacturing, Construction, Supply Chain, Logistics, Renewable Energy, Sales, Marketing and more. Our recruitment expertise spans entry-level, specialist, senior management and executive positions.
With recruitment solutions covering major South African cities including Johannesburg, Cape Town, Pretoria, Durban, Gqeberha and Bloemfontein, as well as locations nationwide, we help businesses find the right talent wherever they need it.
Whether you're hiring for a single position or building an entire team, Hire Resolve provides tailored recruitment solutions designed around your hiring needs.
Ready to find your next hire? Get in touch with Hire Resolve today.