Manager, Business Analytics

The Hong Kong Jockey Club

Founded in 1884, The Hong Kong Jockey Club ("the Club") is a world-class horse sports and entertainment organisation that acts continuously for the betterment of our society. The Club has a unique value creation model, through which the Club generates sustainable economic and social value for the benefit of the community and supports the HKSAR Government in combatting illegal gambling. The Club is Hong Kong’s largest single taxpayer and one of the city’s major employers. Its Charities Trust is one of the world’s leading charity donors.

The Division

The Corporate Strategy & Business Planning Office (CSBPO) focuses on supporting the CEO and BOM to define, implement and govern corporate strategy, and to uphold the Club’s integrated business model. This includes corporate strategy development, gaming revenue management, strategic-led Integrated Business Planning, Corporate KPI setting and tracking, governance and BOS engagement, as well as other special corporate projects with the CEO’s direct mandate.

Job Summary

The job holder will play a key role in:

• Supporting the Club's Integrated Business Planning process through customer and product analytics, revenue forecasting and corporate outcome KPI management.
• Developing analytical models, forecasting methodologies, data workflows and business intelligence solutions to assess business and customer drivers, market conditions, competitive dynamics and the potential impact of business initiatives.
• Delivering data-driven insights, scenario analyses, revenue projections and management reporting to support business planning, business case evaluation, corporate performance management and senior management decision-making.
• Collaborating with stakeholders across business functions to strengthen data management, analytical capabilities and business intelligence development, while supporting strategic planning and business growth initiatives.

The job holder will also support additional projects or assignments based on the supervisor’s guidance and approval, in addition to the original duties and responsibilities specified above. All team members should demonstrate agility, collaboration, accountability and result orientation in support of the Club’s One Club One Team culture.

The Job

• Deliver revenue projections, including quantitative modelling, business framework and customer journey analysis to identify key drivers, provide forecast updates and develop scenarios for senior management submissions and ad hoc requests;
• Deliver cross-product business analytics and consolidate revenue projections as required;
• Develop and refine analytical and modelling methodologies to strengthen business insight generation and improve annual revenue forecasts;
• Develop and deliver regular and ad hoc analyses for business case evaluation, senior management requests, customer and product analysis, and performance tracking to support business growth;
• Project and monitor multi-year business outcome KPIs at corporate level;
• Prepare presentation materials to senior management to facilitate decision-making and support management submissions;
• Drive continuous improvement in data flow management, data quality and analytic tools and frameworks, forecasting methodologies, and business intelligence capabilities to support corporate level information and insight development;
• Develop and enhance business intelligence solutions, dashboards, and management reports to facilitate the Club’s business planning, performance management and decision-making processes;
• Collaborate closely with other divisions to ensure that accurate business analytical data is available in a timely manner for analytics, forecasting, and performance management, and escalate data-related issues or disruptions to management as appropriate.

About You

• Bachelor's degree in business, finance, mathematics, actuarial, data science, statistics, or other related disciplines; advanced degree advantageous;
• Minimum of 5-7 years’ experience in business, customers or operational data analytics, data mining and/or related fields;
• Strong interest in data analysis with solid analytical capabilities and experience working with large datasets and complex data structures;
• Deep interest in analyzing data and strong analytics platform knowledge, experience in working with large data sets with complex entity-relationship structures;
• Hands-on experience in data wrangling (SQL / SAS EG / Alteryx), visualization tools (MS Power BI / Tableau / SAS Visual Analytics), quantitative analytical and modelling techniques (SQL / SAS / R / Python / MS Azure / MS Excel), business intelligence reporting, and presentation design;
• Experience in applying AI tools and technologies to enhance research, analytics, workflow automation, and automated insight generation would be an advantage;
• Strong attention to detail, with sophisticated presentation, communication, and interpersonal skills;
• Fluency in both English and Chinese;
• Interest in horse racing or football is a plus.

Apply Now!

We offer competitive salary and benefits packages, dynamic working environment and development opportunities.

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Equal Opportunity and Inclusive Hiring

We are an equal opportunity employer and strive to create an inclusive workplace for all. Applicants from diverse backgrounds are welcomed to apply. If you have any special needs or require accommodations during the interview process, please e-mail us via [email protected].

Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and job applicants relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.