IT Assistant

Huawei is a leading global provider of commercial telecom networks that ranks No.2 among the global telecom suppliers, and currently serves 45 of the world’s top 50 telecom operators by the end of January 2012.

Through continuous customer-centric innovation, we respond quickly to customers’ needs with a comprehensive, customized set of offerings. Huawei’s products and solutions are deployed in over 140 countries, supporting the communications needs of one-third of the world’s population and strive to meet the Company’s vision “Enrich life through Communication”

• Bachelor’s degree or diploma in Information Technology, Computer Science, Computer Engineering, or a related field.
• 1–3 years of experience in IT support or a similar position is preferred.
• Good knowledge of Windows operating systems and Microsoft Office applications.
• Basic understanding of computer hardware, networking, and troubleshooting.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer-service skills.

• Experience with IT helpdesk or ticketing systems.
• Basic knowledge of LAN, WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Knowledge of printers, scanners, and other office equipment.
• Familiarity with Active Directory and user account management is an advantage.
• Chinese language proficiency is an advantage, especially for positions supporting Chinese-speaking teams.

• Technical troubleshooting
• Customer service
• Communication
• Teamwork
• Problem-solving
• Time management
• Attention to detail
• Willingness to learn

• English: Good communication skills in both spoken and written English.

Location: Ethiopia

Deadline: October 23, 2026

All Interested and qualified applicants can apply online:

Applicants should mention the position that they are applying for. 

If you do not meet the necessary requirements i.e. Educational and Professional, or if you graduated in an unrelated field, please do not send your applications. 

Only short listed candidates will be contacted.