Director, Technology Solutions

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This position provides architecture leadership for CenterWell programs and platforms, shaping conceptual and reference architectures, governing solution designs, and aligning delivery teams to cloud and data strategies. The scope includes high-priority initiatives as well as interoperability and provider-data integrations that span CenterWell and Humana Insurance.

You will operate within CenterWell IT - Cross-CenterWell Architecture, collaborating with product, engineering, EA, security, data, and operations, and engaging governance forums to enable Integrated Health across CenterWell and Humana Insurance.

The Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance.

Key Activities

• Quickly conduct structured knowledge transfer with existing architects and relevant stakeholders to capture critical in-flight designs and decisions.
• Review current initiatives and establish an architectural roadmap aligned with organizational priorities.
• Develop or refine reference architectures and design patterns for core platforms and solutions.
• Collaborate with governance and compliance teams to validate designs against enterprise standards and regulatory requirements.
• Define integration strategies and solution blueprints for key systems and data flows.
• Establish architecture review processes and decision forums to support delivery readiness and quality assurance.

Core Responsibilities

• Architectural Leadership: Own end-to-end solution architecture for Home Health initiatives, translating business outcomes into composable designs across systems of experience, operations, and insight.
• Reference Architectures & Patterns: Author and maintain reference architectures for data platform, clinical documents NLP, RPA/automation, and interoperability patterns; steward pattern reuse across CenterWell when applicable.
• Governance & Compliance: Lead architecture checkpoints and risk reviews; ensure designs conform to enterprise guardrails and privacy/security requirements. Participate in governance forums (e.g., ARB, TRB, MOR).
• Delivery Enablement: Partner with product and engineering to convert conceptual designs into executable architectural runways; de-risk delivery with measurable non-functional requirements (NFRs).
• Data & Integration Strategy: Define integration contracts and domain boundaries for provider data, EMR, and Snowflake/Databricks/Azure data platforms; ensure observability, lineage, and data protection.
• Stakeholder Engagement: Collaborate with CenterWell leaders, EA Activation, security, and segment CIO teams; communicate decisions clearly to executives and delivery teams.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree in Computer Science or a related field.
• 8 years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field.
• 5+ years of solution architecture experience with healthcare delivery or payer/provider ecosystems; proven delivery within regulated environments (HIPAA/PHI).
• Hands-on architecture across Azure services and Snowflake/Databricks (data lake/data platform patterns, data sharing, identity & access, vault/secrets management).
• Demonstrated leadership producing reference architectures and governing solution designs across multiple teams.
• Strong competency in APIs/event-driven integration, security models, and NFRs (availability, performance, resilience).
• Generative & Agentic AI, Multi-Cloud - A seasoned Solutions Architect with hands-on experience delivering generative and agentic AI on Google Cloud, Azure, and AWS-leveraging services like Vertex AI, Azure OpenAI, and Amazon Bedrock-to implement production-grade capabilities including RAG, fine-tuning, prompt/knowledge management, and secure data integrations.
• Demonstrated depth in:
  • Agent orchestration (tools/function calling, planning, memory, multi-agent collaboration)
  • Enterprise guardrails (security, compliance, responsible AI)
  • Robust MLOps/LLMOps practices for observability, evaluation, and cost/performance optimization
  • Proven ability to integrate AI systems with event-driven microservices, vector databases/feature stores, and CI/CD pipelines, while leading reference architectures and cross-cloud patterns that scale reliably.
  • Executive-level communication and stakeholder management across product, engineering, and enterprise functions.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$172,200 - $236,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.