Junior System Administrator

CONIC21 is looking for a Junior System Administrator to be our on-site IT person at the office and Live Dealer Studio in Bucharest. The role focuses on hands-on user support, onboarding and offboarding, and looking after laptops and other IT equipment for a growing team of office and studio staff.

You will work closely with the wider IT team across our locations, the Studio Support team, and our DevOps and network engineers, reporting to the IT Manager. This is an on-site role during office hours.

Requirements

• Degree in Computer Science, System Engineering, or a related field, or equivalent practical experience.
• At least 1 year of experience in IT support, helpdesk, or system administration.
• Confident use of Windows: installation, configuration, and troubleshooting.
• Experience with a ticketing system; Jira Service Management is preferred.
• Experience supporting end users in person and troubleshooting hardware, software, and basic network issues.
• Comfortable with physical work: setting up workstations and handling equipment and cabling.
• Understanding of basic information security principles, such as access control, MFA, and device security.
• Well organised and reliable with checklists, deadlines, and equipment records.
• Strong communication skills and patience with non-technical users.
• Upper-intermediate (B2) level of English.

Responsibilities

• Provide on-site technical support to office and studio users; troubleshoot and resolve hardware, software, and connectivity issues, handling requests through Jira Service Management.
• Run onboarding and offboarding for office and studio staff using checklists: prepare and hand over devices on the first day, remove access and collect equipment on the last day.
• Prepare, issue, collect, and reset laptops and workstations; keep devices enrolled, compliant, and up to date in Microsoft Intune.
• Handle day-to-day account tasks such as password and MFA resets, device registration, and access requests, within delegated permissions.
• Manage local IT assets and inventory: track every device from delivery to return, keep the asset register accurate, and raise purchase requests for new equipment.
• Support shared studio workstations and the IT needs of studio staff in coordination with the Studio Support team.
• Act as on-site hands for our DevOps and network engineers: physical work with switches, firewalls, Wi-Fi access points, racks, and cabling, following their instructions; spot and report network or system issues early.
• Apply company information security policies on site, help users adopt security tools, and keep the records needed for internal and external audits.
• Maintain local documentation: site inventory, equipment layout, checklists, and troubleshooting guides.
• Take part in local projects such as site growth, equipment rollouts, and upgrades.

Nice to have

• Romanian language.
• Hands-on experience with macOS.
• Experience with Microsoft 365, Entra ID, and Intune.
• Basic understanding of computer networking (LAN, Wi-Fi, DHCP, DNS).
• Basic scripting skills, such as PowerShell.
• Basic familiarity with Linux.

Working conditions

• 21 days of vacation, 5 flexible days for your needs
• Health insurance through the Regina Maria Private Health Network
• SanoPass gym membership
• Meal vouchers of 25 RON per worked day (~500 RON per month)
• Metrorex & STB transport subscription
• Annual bonus based on company and individual performance results
• Challenging and exciting tasks, and all the needed tools to achieve them
• An international work environment that brings together up to 10 nationalities