Program Coordinator, IE Impact

Overview

Education & Student Experience is looking for a

Program Coordinator to join its team!

IE IMPACT is IE University’s undergraduate core studies learning journey, totaling 21 ECTS, and required of all IEU students. IE University’s four core courses consist of one in the Humanities, one in Technology, the Entrepreneurial Mindset & Practice course and the IE Challenge course . The IE Impact Learning Journey aims to equip students with the knowledge, mindsets and skills needed to be innovative problem-solvers who lead positive change. The entire learning journey centers the value of diversity and a commitment to sustainability (within the broad understanding of the SDGs). The IE Impact program is IE University’s largest academic feat thanks to its scale, transversal composition and mission. The IE Impact team is responsible for its successful operational execution.

The Program Coordinato r is a great opportunity for current IEU staff who are assistants and seek a promotion (with the support of their current supervisors). It is also a great opportunity for young professionals who seek to form part of an international team and develop themselves further in an academic institution. It is also a great opportunity for others who perhaps have been out of the workforce for a period and are eager to contribute to our team their maturity and eagerness to work outside of the home.

The program coordinator role is highly administrative and requires a lot of time seated at a computer responding to student and faculty email inquiries and occasional in-person drop-ins, which makes up approximately 85-90% of the work.

The program coordinator role is also asked to balance administrative tasks with creative work, contributing to “beyond-the-classroom" activities for students that serve to reinforce IE Impact learning objectives, as well as contributing to the organization of training activities for faculty.

The program coordinator role engages with many different and transversal stakeholders across the entire university (staff, students, faculty, guests) and such interactions require professionalism, intercultural skills, maturity and empathy.

The Program Coordinator role reports ultimately to the IE Impact Executive Director. For daily operations, the program coordinator works under the supervision and with the support of the IE Impact Sr. Associate Director. The Program Coordinator also works in close coordination with and to support the IE Impact Academic Directors (each IE Impact course is led by at least one Academic Director and/or Academic Coordinators).

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

Madrid - IE Tower.

Responsibilities

Your role as a Program Coordinator will involve:

• Academic operations: coordination with academic partners and internal stakeholders (planning, registrar, IT) to prepare courses (websites, enrollment, etc.) and materials for courses, for both students and faculty. Tasks include, but are not limited to, class lists, student accommodations, faculty training, enforcement of academic policies, course evaluations, meeting with class delegates, etc.
• Administrative operations: Tasks include, but are not limited to, processing expenses, travel arrangements and reimbursements, special payments, record and update processes, etc.
• Event and activity planning and execution: organize catered events or gatherings for faculty, students, or staff; ideate beyond-the-classroom activities to support IE Impact’s mission.
• Participate or attend relevant training to improve overall operations and to contribute to innovating programs.
• Work with interns on ogistical assignments and special projects.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Legal work permit to work in Spain
• Bachelor’s Degree is highly recommended
• Native level/Fluency in English and strong conversational Spanish skills.
• Excellent communication skills in English and a strong customer orientation
• International profile and comfort in working in multicultural environments
• Attention to detail and problem-solving skills
• Proficiency in MS Office
• Proactive and creative attitude
• Empathy
• Teamwork
• Life-long learner, and life-long learner mindset.
• Availability to host and/or attend occasional evening (after office hours) events.
• Willingness to work occasionally at IEU’s campus in Segovia.
• Internal candidates from Undergraduate academic programs who are already familiar with IEU’s internal software and processes.
• Familiarity and skills in Canva for the design of presentations, workbooks, media assets, etc.
• Eagerness to drive positive change through undergraduate education.

IE University.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.