Project Manager II

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences -powered by world-class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long-term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Overview

The Program Manager II manages complex projects and program activities within defined scope, schedule, budget, and quality requirements. The role coordinates work across the product lifecycle, monitors performance and risks, and communicates progress to management and cross-functional teams. It also supports requirements gathering, process improvement, and team development to achieve program objectives.

Responsibilities

• Manage projects of advanced complexity and specific activities within scope, schedule, budget, and quality constraints throughout the program.
• Coordinate, plan, and execute program activities across the development, quality, launch, maximum, and retirement phases of the product lifecycle.
• Define and document project performance measures using appropriate systems, tools, and techniques. Create and maintain comprehensive project documentation and change requests.
• Identify and document risks, including delays, roadblocks, and deviations from the original plan, and report them to management as required.
• Ensure project plan line items properly address the outbound portion of the product lifecycle.
• Maintain active communication with management and cross-functional business teams.
• Monitor and report project costs, status, and quality to stakeholders, escalating issues when necessary.
• Assist with gathering requirements from customers and internal subject matter experts to ensure business and technical requirements are defined.
• Provide ideas and suggestions for new products, services, technologies, and processes, including change order processing as required.
• Analyze organizational processes and collaborate with internal teams to implement timely changes, accounting for business constraints and technological realities.
• Provide guidance to other team members as needed.
• Direct employees’ work and manage personnel matters, including recruiting, hiring, training, scheduling, evaluating, coaching, and staff development. Recommend or initiate promotions, transfers, and disciplinary action.
• Perform other related duties as assigned.

Qualifications

Required Education and Experience

• Bachelor’s degree in Business, Engineering, or Information Technology; a related certification; or a combination of education and equivalent work experience.
• 5-8 years of experience in technical project management, program management, or product management.
• Ability to manage multiple projects, elicit requirements, and participate in Agile teams.
• Advanced knowledge and experience with project management tools and methodologies, the software development lifecycle, and problem solving.
• Proficient functional knowledge of procurement, accounts receivable, and project financials.
• Ability to identify and document risks, including delays, roadblocks, and deviations from the original plan.
• Experience leading people in a team-based environment.
• Knowledge of the competitive landscape and the ability to complete competitive analyses.

Preferred Qualifications

• PMP or Six Sigma certification.
• Industry experience.

Technical and Professional Skills

• Expert proficiency in Microsoft Office applications and Windows operating system environments.
• Knowledge of Confluence, Jira, and Agile PLM software.
• Strong diagramming and modeling skills for requirements gathering, including activity diagrams, use cases, and flowcharts.
• Analytical and quantitative skills, including the ability to use data and metrics to support assumptions and develop business cases.
• Ability to work accurately and efficiently, maintain attention to detail, and meet deadlines in a fast-paced, dynamic environment.
• Integrity, trustworthiness, and strict confidentiality, with effective communication and a positive, respectful, and professional approach to clients, colleagues, management, and external organizations.
• Ability to adapt to changing processes, performance standards, goals, and budgets; balance competing priorities; and apply logic, objectivity, and fairness in decision making.
• Ability to work autonomously under general direction with minimal to moderate supervision, draw on available resources, and adhere to and enforce department and company policies and procedures.

Core Competencies

• Leadership communication, driving results, leading change, coaching and development, delegation, influence and persuasion, conflict management, and communication.
• Organizational citizenship, information seeking, analytical thinking, scientific acumen, business acumen, service focus, collaboration and teamwork, organizational savvy, process management, planning and priority setting, self-awareness, adaptability, and comfort with ambiguity.

Licensing Travel and Physical Requirements

• Ability to obtain required jurisdictional licensing.
• Valid driver’s license and reliable transportation for required travel; ability to travel approximately 10-30%, or as business needs require.
• Ability to work at the assigned location for direct communication and collaboration, except when traveling for business.
• Ability to remain seated at a computer for extended periods in a limited workspace and perform repetitive keyboard, mouse, and telephone tasks.
• Ability to work primarily in a smoke-free office with low to moderate noise, with potential exposure to smoke, loud noise, and electrical shock hazards at customer or vendor sites.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.