Network Operations Center (NOC) Engineer - Inabia Software & Consulting Inc.

Overview

Inabia is seeking a skilled Network Operations Center (NOC) Engineer to monitor, support, and maintain mission-critical network and telecommunications infrastructure on a 12-month contract basis in Omaha, NE. This is a fully onsite, shift-based role covering 2nd Shift (3:15 PM - 11:15 PM CDT) or 3rd Shift (11:15 PM - 7:15 AM CDT). The position is focused on network monitoring, incident management, connectivity troubleshooting, and ensuring high system availability across enterprise and operational technology environments.

Responsibilities

• Monitor and support enterprise and OT network infrastructure
• Perform network fault detection, troubleshooting, and incident resolution
• Support microwave radio communication and backhaul systems
• Coordinate with telecom vendors, ISPs, and third-party providers
• Manage incidents, escalations, and SLA-driven service restoration
• Support Linux-based systems and applications
• Execute maintenance activities, upgrades, and configuration changes
• Create incident reports and root cause analysis (RCA) documentation
• Participate in shift-based and on-call operations

Key Qualifications

• 3+ years of experience in NOC, Network Operations, Telecom, ISP, or Network Support environments
• Strong knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, and VPNs
• Hands-on troubleshooting experience with routers, switches, firewalls, and WAN connectivity
• Experience supporting Telecom Carrier, ISP, or Enterprise Networks
• Linux administration and troubleshooting experience
• Solid understanding of Incident Management, Problem Management, and Root Cause Analysis
• Strong communication and documentation skills
• Proficiency with network monitoring tools

Preferred Qualifications

• Experience in railway, transportation, or critical infrastructure environments
• Knowledge of Positive Train Control (PTC), Centralized Traffic Control (CTC), Rail Communication Networks, and SCADA/OT environments
• Experience with SolarWinds, PRTG, Nagios, Zabbix, or similar monitoring platforms
• Certifications: CCNA/CCNP, CompTIA Network+, RHCSA/LPIC/Linux+