IT Infrastructure Manager/ Lead
Employment Type: Full-time Environment: Manufacturing | Multi-plant | MSP-supported Overview We are seeking a hands-on Infrastructure Leader (player-coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk-while setting a pragmatic, scalable infrastructure strategy. Key outcomes The successful candidate will: Take a hands-on approach early to stabilize and improve core infrastructure operations. Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance). Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery. Reduce technical debt and operational risk through disciplined remediation and standards. Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity). This role is not A pure cloud architect position A network-only role A helpdesk management role
Requirements
Requirements Infrastructure & Platforms Hands-on experience with: Windows Server / Wintel environments (including legacy system remediation) VMware (VM lifecycle, performance tuning, patching, tooling hygiene) Backup & Recovery with Veeam Enterprise storage (SAN/NAS - HPE Nimble, StoreOnce, QNAP, or similar) Active Directory & Group Policy (identity hygiene) Operational ownership of Microsoft 365 / Exchange / SharePoint Azure infrastructure Operating Model Experience working with MSPs / MSSPs (governance, escalation, SLAs) Multi-location infrastructure ownership (plants + HQ) Hands-on troubleshooting, plus leadership accountability Nice to have These matter, but do not require elite specialization. Networking (Cisco, WAN, SD-WAN) - operational leadership, vendor management Firewalls, VPN, security tooling - coordination with SOC/XDR/SIEM partners SQL Server administration (non-DBA) - able to collaborate with a DBA MSP Cloud exposure (Azure, Microsoft 365) - hybrid-first mindset BCDR strategy - planning, testing, confidence building