Salesforce functional Analyst (CPQ)
Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Apr 9, 2026. Inetum scores A on the Alion truth index.
Inetum is a European leader in digital services, with more than 27,000 employees across 19 countries and revenue of €2.4 billion in 2024. The Group supports companies and institutions in their digital transformation, combining performance, innovation, and societal impact.
Present in Morocco for over 20 years, Inetum Morocco plays a strategic role with more than 800 employees, a shared services center, and a FabLab in Casablanca. With €50 million in revenue in 2024, the entity positions itself as a major player in the local digital sector.
Building on its three business lines-Inetum Consulting, Inetum Technologies, and Inetum Solutions-as well as key partnerships with Microsoft, SAP, and Sage, Inetum Morocco also stands out through the achievement of the Feel Good 2025 label, which highlights its commitment to well-being, inclusion, and skills development.
The company culture is rooted in the Inetum Way, a foundation of values based on proximity, agility, innovation, and responsibility. Joining Inetum means fully experiencing your digital impact in a stimulating, people-centered, and sustainable environment.
1. Stakeholder Collaboration
- Partners with the Product Owner and the Salesforce Lead to align on priorities, scope, and roadmap
- Works closely with Business Owners to understand their needs, pain points, and objectives
- Bridges the gap between what the business wants and what the team can realistically deliver
2. Requirements Gathering & Analysis
- Facilitates workshops, interviews, and walkthroughs with business stakeholders
- Asks the right questions to uncover real needs behind stated requests
- Validates that requirements are complete, consistent, and feasible within Salesforce
3. Writing User Stories
- Translates requirements into well-structured user stories
- Defines clear acceptance criteria for each story
- Works with the Product Owner to refine and prioritize the backlog
4. Solution Design
- Proposes Salesforce-native solutions where possible (configuration over customization)
- Evaluates trade-offs between different approaches and advises accordingly
- Flags technical risks or limitations to the Product Owner and developers
5. Documentation
- Delivers ready-to-develop user stories with sufficient detail for developers
- Documents As-Is processes, designs To-Be solutions and keeps these up to date as solutions evolve
Strong Salesforce platform knowledge (standard objects, flows, data model, AppExchange ecosystem)
Salesforce Cloud expertise:
-Sales Cloud & Service Cloud is considered foundational
-CPQ is highly valued (or compensated with eagerness to learn)
-Billing, Service Cloud Voice and Pardot (MC Account Engagement) are a welcome bonus
- Excellent analytical thinking, being able to break down complex processes
- Strong communication skills, comfortable both with business and technical audiences
- Detail-oriented
- Proactive mindset