Software Engineer (AS400/IBMi) - E2 Level

Job Description:

We are seeking a Software Engineer with hands-on experience in AS400/IBMi administration and production support. The role involves maintaining platform availability, administering IBMi operating system services, supporting upgrades and backups, monitoring system performance, resolving incidents, and executing operational changes in a controlled manner. The ideal candidate combines sound IBMi administration skills with strong troubleshooting ability, operational discipline, automation awareness, and effective collaboration with application, infrastructure, and service-management teams.

Work Experience:

Minimum of 3 to 5 years of experience in iSeries administration and support.

Technical Requirement:

• IBMi (iSeries/AS400) system administration with experience/exposure in hardware and software areas.
• IBMi (iSeries/AS400) administration skills.

Key Responsibilities:

• Perform day-to-day IBM i system administration, monitoring, and operational health checks for production and non-production environments.
• Handle user profiles, authorities, object ownership, group profiles, access controls, and OS400 security administration in line with organizational policies.
• Monitor subsystems, jobs, messages, output queues, storage, system status, and critical services; investigate and resolve operational issues.
• Perform job control, job monitoring, and scheduling using native IBM i scheduling facilities or enterprise tools such as Robot, IBM Advanced Job Scheduler, Control-M, or Halcyon.
• Execute backup and recovery activities using BRMS, native tape backups, and virtual tape solutions; validate completion and escalate exceptions promptly.
• Support IBM i OS upgrades, PTFs, cumulative updates, APAR analysis, and application software maintenance using approved change procedures.
• Assist with Power System, HMC, and VIOS operational tasks, including health checks, configuration reviews, and issue coordination.
• Perform system-performance troubleshooting with tools such as IBM iDoctor or Performance Manager and recommend practical remediation.
• Support data replication and high-availability operations, including monitoring and initial troubleshooting of solutions such as MIMIX or iCluster.
• Participate in system builds, migrations, environment refreshes, and decommissioning activities under senior technical guidance.
• Maintain operational documents, runbooks, incident records, and change-related evidence for audit and knowledge sharing.
• Participate in on-call, weekend, or planned maintenance activities as required by business and service commitments.

Qualification & Skills:

• Bachelor's degree in computer science, computer engineering, or a related field.
• Knowledge of automation/monitoring tools.
• Knowledge of ACS client installation and setup.
• Knowledge of iSeries new system builds and decommissioning.
• Strong knowledge of iSeries PTF/APAR management.
• Strong knowledge of iSeries OS400 security management.
• Expertise in high availability - MIMIX, iCluster.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.

Skills

AS400, Administration, IBM I, Production Support, iSeries