Reporting Analyst

Job Summary

The Reporting Analyst is a key member of the Advanced Analytics team within Clinical Imaging IT Operations, which supports the PACS and its surrounding systems across a large multi-hospital health system. In this role, you will turn imaging operational data into reliable, actionable reporting that helps clinical leaders, radiology operations, and IT teams monitor performance, improve workflows, and make informed decisions. You will design, build, and maintain reports and dashboards using enterprise reporting tools, partner with stakeholders to define requirements, and ensure data accuracy across a complex imaging ecosystem. The ideal candidate combines strong technical reporting skills with curiosity about healthcare operations and a commitment to data quality.

Key Responsibilities

• Design, develop, test, and maintain reports and dashboards using IBM Cognos, Merge UDR, SSRS, and Tableau
• Gather and translate business and clinical requirements from radiology, imaging operations, and IT stakeholders into reporting solutions
• Write and optimize SQL queries to extract, transform, and analyze data from PACS, RIS, and related imaging systems
• Develop operational and performance metrics such as exam volumes, turnaround times, system utilization, storage growth, and interface and workflow throughput
• Validate data accuracy and integrity, and troubleshoot discrepancies between source systems and reports
• Schedule, monitor, and support report distribution, refreshes, and subscriptions, resolving failures promptly
• Support ad hoc data requests and deep-dive analyses to identify trends, bottlenecks, and improvement opportunities
• Maintain documentation for report logic, data definitions, data sources, and processes
• Partner with PACS administrators, application analysts, DBAs, and integration teams to understand data models and system changes that affect reporting
• Follow change management, security, and data governance standards, including appropriate handling of PHI in compliance with HIPAA
• Provide training and support to end users on report usage and self-service tools

Required Skills and Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Healthcare Informatics, or a related field, or equivalent experience
• 3+ years of experience in a reporting, business intelligence, or data analyst role
• Hands-on experience with at least two of the following: IBM Cognos, Merge UDR, SSRS, and Tableau, with a willingness to learn the others
• Strong SQL skills, including complex joins, subqueries, and performance tuning, ideally in SQL Server or similar relational databases
• Solid understanding of relational data models, data warehousing concepts, and ETL processes
• Ability to translate business questions into clear, accurate, and visually effective reports
• Strong analytical and problem-solving skills with close attention to detail
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
• Ability to manage multiple priorities and deliver in a fast-paced operational environment
• Familiarity with protecting sensitive data and working in a regulated environment

Good to Have Skills and Certifications

• Experience in a healthcare, hospital, or radiology environment
• Working knowledge of PACS, RIS, VNA, or other medical imaging systems and workflows
• Familiarity with healthcare standards such as DICOM, HL7, and FHIR
• Experience with Merge (Merative) UDR data structures and report development
• Experience with Python or R for data analysis and automation
• Knowledge of scripting or automation for report scheduling and data validation
• Experience with Agile or ITIL-based work practices
• Relevant certifications, such as:
  • Tableau Desktop Specialist or Certified Data Analyst
  • Microsoft certifications in SQL Server, Power BI, or Azure Data
  • IBM Cognos Analytics certification
  • Certified Associate in Healthcare Information and Management Systems (CAHIMS) or Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Certified Business Intelligence Professional (CBIP)
  • ITIL Foundation