Customer Service Representative
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Sep 17, 2026. International Paper scores B on the Alion truth index.
Position Title:
Customer Service Representative
Pay Rate:
$48,300 - $64,400
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift:
Salaried Full-Time
Physical Location:
Maryland Heights, MO
The Job You Will Perform:
Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries; Responsible for multiple accounts of small to medium customers with high complexity.
Take customer orders either directly from customers or account managers.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any complaints or questions.
Process purchase orders, coordinate account credits, and maintain customer data.
The Skills You Will Bring:
High school diploma or GED
Preferred experience working in a manufacturing environment
Preferred computer data-entry experience
Preferred experience in the corrugate box industry
Five years of customer relations experience; preferably 1+ years industry specific customer relations experience
Action Oriented
Being Resilient
Customer Focus
Instills Trust
The Career You Will Build:
Promotional opportunities within a global company