Salary
$34k – $40k per year
Location
Hybrid (Lisbon, Portugal)
Seniority
Staff · 4+ years exp
Employment
Full-Time
First seen by Alion on Oct 15, 2026.
Overview
Company
Impact
Profile match
Headquartered in Lisbon, Portugal (with operations spanning Lisbon and Porto), ITDS Portugal is a specialized provider of IT engineering outsourcing, staff augmentation, and digital solutions as part of the broader international ITDS group. The company delivers flexible technical talent and end-to-end project execution services - including software development, cloud computing, DevOps, data engineering, and specialized artificial intelligence (AI) implementation - via nearshore and time-and-material models. Serving enterprise clients across banking, electronic payments, financial services, and technology sectors throughout Europe, it helps organizations scale their technical capabilities, optimize operational costs, and accelerate mission-critical digital transformations.
Sobre a vaga
As a Senior ServiceNow Technical Lead, you will be working for our client, a leader in enterprise digital solutions. You will play a pivotal role in driving the technical strategy, governance, and long-term success of the ServiceNow platform, delivering innovative solutions that optimize workflows and elevate organizational efficiency.
O que vais fazer- Define and maintain the technical architecture of the ServiceNow platform to ensure scalability and maintainability
- Lead the design, configuration, and development of robust ServiceNow solutions aligned with best practices
- Review and validate technical designs, configurations, and custom developments to ensure upgrade readiness and platform stability
- Provide technical leadership and mentorship to ServiceNow developers and administrators
- Design complex workflows, Service Catalog items, integrations, and automations to meet business needs
- Collaborate with stakeholders to translate functional requirements into scalable technical solutions
- Oversee platform performance, security, reliability, and ensure compliance with organizational standards
- Participate in platform roadmap planning and identify opportunities for leveraging new ServiceNow capabilities
- 4+ years of experience in ServiceNow platform development and architecture
- Strong expertise in ServiceNow design, configuration, and scripting
- Experience leading technical initiatives and mentoring teams
- Knowledge of platform governance, upgrade management, and integrations
- Fluent in English
- Only candidates with an existing legal right to work in the European Union will be considered for this role
- Strong understanding of CMDB and platform security best practices is a significant plus
- Certifications in ServiceNow (e.g., CIS, CSA)
- Experience with platform performance optimization and complex workflows
- 4 830 - 5 670 EUR (B2B)
- 2 500 - 2 850 EUR net (Permanent Contract)
- ITDS Clubs
- Access to medical insurance
- Meal Card
- Access to Pluralsight & Udemy
- Integrational Events
Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.
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